T-Mobile is a leading telecommunications company that focuses on providing exceptional customer service and innovative products. The Account Executive, SMB Sales role involves building customer relationships and acquiring new accounts within small and medium-sized businesses, aiming to exceed sales quotas through effective prospecting and solution-based selling.
Responsibilities:
- Lead Generation: Generate and work leads through prospecting, cold calling, and networking under sales manager supervision
- Customer Needs: Identify customer needs and use solution-based selling to demonstrate T-Mobile’s value. Recommend wireless solutions, including price plans, data services, handsets, and accessories
- Deal Negotiation: Negotiate and close deals
- Skill Development: Develop skills in prospecting, call execution, and relationship management with leadership. Participate in product training and sales meetings
- Sales Approaches: Create effective sales approaches, solutions, and proposals
- Sales Automation: Use sales force automation, manage sales funnel, and report on sales activities and forecasts
- Customer Base: Maintain and grow the customer base within a territory model
Requirements:
- High School Diploma/GED
- Task Management Ability to work well in a dynamic, fast changing environment that requires a high degree of multi-tasking
- Customer Service Demonstrated experience delivering superior customer service and attention to detail
- Communication Excellent interpersonal, written, and oral communication skills
- Negotiation Effective negotiating and closing skills, including communication, emotional intelligence, and problem-solving
- At least 18 years of age
- Legally authorized to work in the United States
- 1+ years verifiable new customer acquisition sales experience, preferably within a commissioned environment
- Outside B2B sales experience