Business Development Representative

LeadVenture is a market-leading SaaS provider of digital retailing solutions, and they are seeking a Business Development Representative to join their ThumbStopper team in Tampa, Florida. In this role, you will help retailers connect with brand programs by guiding them through enrollment and social media integration, while also providing support and ensuring the smooth setup of their Facebook Business Pages.

Responsibilities:

• Conduct outreach via phone and email to onboard retailers into brand social programs
• Assist retailers in enrolling and connecting their accounts, including linking Facebook Business Pages
• Ensure product tiers are correctly set and maintained
• Respond to retailer inquiries through assigned support tickets, ensuring resolution within 1 business day
• Utilize tools such as ThumbStopper Central Command, Salesforce, and HubSpot to manage retailer accounts
• Complete a minimum of 10 support tickets weekly
• Re-establish and maintain connectivity for retailers’ Facebook pages
• Collaborate with internal teams, including sales, tech, and executive leadership
• Actively participate in scheduled meetings, team conversations, and Slack communication
• Maintain a collaborative presence within team tools and systems

Requirements:

• 1–2 years of experience in sales, customer service, or a similar customer-facing role
• Strong verbal and written communication skills
• Detail-oriented and highly organized
• Ability to prioritize tasks and manage time effectively under pressure
• Coachable, adaptable, and able to work independently
• Proven ability to build and maintain client relationships
• Proficient with Microsoft Office Suite, Salesforce, Salesloft, and other CRM tools
• Ability to meet clearly defined performance goals
• High school diploma required
• Prolonged periods of sitting at a desk and working on a computer
• Ability to lift 10+ pounds occasionally
• Experience with Salesforce, Salesloft, and other sales-enablement tools is a plus
• Proficiency in Microsoft Office Suite or related software