Service Operations Project Manager

Symbotic is an automation technology leader reimagining the supply chain with its AI-powered robotic and software platform. They are seeking a Service Operations Project Manager responsible for leading and coordinating projects across multiple departments to ensure alignment with business objectives and successful project completion.

Responsibilities:

• Lead planning, execution, and monitoring of Service Operations projects, ensuring alignment with organizational goals and timelines
• Collaborate with stakeholders to define project objectives, scope, and deliverables, and develop comprehensive plans, timelines, and budgets
• Define project scope, objectives, timelines, and deliverables in collaboration with key stakeholders
• Engage with key stakeholders to gather requirements, provide updates, and solicit feedback on project progress and outcomes, identifying deviations and implementing corrective actions as necessary
• Track progress, manage risks, and drive issue resolution to maintain project timelines
• Act as a liaison between project teams, senior management, and external partners to ensure alignment and buy-in throughout the project lifecycle
• Collaborate with stakeholders to identify opportunities for innovation, efficiency gains, and value creation across projects and workflows
• Drive a culture of continuous improvement, capture lessons learned, implement best practices, and optimize project processes
• Proactively identify potential risks, constraints, and dependencies affecting project delivery, and lead Service Operations teams in resolving issues and adapting to changes

Requirements:

• Bachelor's degree in business administration, Engineering, Project Management or related field
• Minimum of 5 years of project management, with a track record of successfully leading Service Operations projects from initiation to completion
• Experience in commissioning or testing of automated systems, such as ASRS or other MHE
• Experience in managing a general contractor responsible for construction of the site
• Analytical and problem-solving skills, with the ability to identify root causes of issues and develop effective solutions
• Experience with high level scheduling and proficiency with MS Office
• Familiar with scheduling software (MS Project, Primavera) and earned value management systems
• Experience in distribution and material handling systems preferred
• Experience with managing multiple projects with Service Operations collaboration ranging from small to mid-level capital projects