Clinical Account Executive - Home Health Sales - Elite Home Health - Remote

Optum is part of LHC Group, a leading post-acute care partner for hospitals, physicians, and families nationwide. The Clinical Account Executive will coordinate care for home health referrals, ensuring effective communication between patients, caregivers, and healthcare providers while executing sales strategies to increase market share.

Responsibilities:

• Coordinates the referral of patients to home health, ensuring that patient choice of the home care services is honored
• Evaluates patient's suitability for home health upon request from the physician/facility
• Receives referrals from the physician/facility assigned and sends to the appropriate branch of the home health agency
• Acts as a liaison between the patient/caregiver and the physician and the home health agency
• Schedules and coordinates physician follow up appointments when appropriate
• Receives patient reports from the agency field staff and communicates those reports directly to the physician/nurse
• Communicates to the home health agency any orders or changes that the physician implements
• Getting the home health physician orders signed and getting a copy of the orders to the home health agency
• Follows up to ensure that the original order is mailed or delivered to the home health agency
• Facilitates/orders DME equipment after obtaining a signed prescription from the physician. Sets up the delivery of the equipment and any special procedures or outpatient services, when applicable
• Facilitates obtaining the proper physician documentation to meet the home health face to face encounter requirement
• Communicates with the DON or Branch Manager regarding any complaints or concerns that the physician has. The DON or Branch Manager will follow up to ensure that the issues are handled and corrected appropriately
• Provides educational in-services regarding the services provided by the home health agency to physicians, nurses and other practitioners within a facility/physician office

Requirements:

• Formalized clinical training from an accredited institution
• Licensed in the state of practice
• Home Health experience
• Solid computer skills, including Microsoft Outlook and CRM software
• Proven excellent presentation, negotiation, and relationship-building skills
• Current Driver's License, vehicle insurance, and access to a dependable vehicle or public transportation
• All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy