Aledade, Inc. is a public benefit corporation focused on empowering independent primary care. The Senior IT Operations Engineer II is responsible for ensuring the reliability, security, and performance of the organization's IT infrastructure while implementing standard operating procedures and driving operational efficiency through automation.
Responsibilities:
- Develop and deploy high-availability cloud computing architectures, spearheading critical initiatives including on premise AD to Microsoft Entra migration, modernizing complex cloud network engineering
- Drive operational efficiency by replacing manual intervention, leveraging advanced scripting (PowerShell, Python) to build scalable, self-healing production environments
- Develop, Modernize and manage the current VDI / Computing infrastructure in Azure
- Lead the health of global systems through advanced observability (Datadog, Wiz, Sumo Logic), serving as the main contact for incident response, root-cause analysis (RCA), and the evolution of proactive monitoring frameworks
- Safeguard organizational assets by governing firewalls, automated patching, and security monitoring to ensure audit-readiness for ITGC, SOX, and SOC II Type II standards
- Develop and validate robust Disaster Recovery (DR) and business continuity strategies to guarantee zero-downtime operations, supported by a comprehensive library of technical documentation and Standard Operating Procedures (SOPs)
Requirements:
- Bachelor's degree in Information Technology, Computer Science, or a related field
- 6+ years of experience in IT operations or similar roles with demonstrated expertise in system administration and cloud network management
- Strong analytical and problem-solving skills, with a focus on user satisfaction and system efficiency
- Strong proficiency in managing IT infrastructure and services, including security, network, and systems administration
- Experience with IT compliance frameworks and security protocols
- Excellent communication and interpersonal skills to effectively support and collaborate with various departments
- Experience leading complex projects, proactively identifying infrastructure gaps and driving solutions