Sales Development Representative

Professional Physical Therapy is seeking a Sales Development Representative to build referral-source relationships with healthcare providers. The role involves outbound outreach, managing provider relationships, and driving referral growth through effective communication and teamwork.

Responsibilities:

• Identify and prioritize targets using several different reports concurrently with ability to pivot between reports daily
• Demonstrate exceptional attention to detail at the highest level when documenting provider contact details, ensuring all information is accurate, complete, and consistently maintained across multiple reports
• Ability to manage a high volume of targeted healthcare providers and practices
• Responsible for reaching out to providers through outbound channels (phone, fax, email), maintaining consistent communication, and managing relationships to uncover and maximize growth opportunities
• This includes closely tracking referral trends and proactively engaging new and existing providers to drive referral-source growth
• Effective relationship management relies on seamless teamwork across sales, operations, and other internal departments
• This collective approach fosters strong provider relationships and drives mutual success
• Drive measurable growth (referral increases, improved consistency, or successful handoff to BDM/CD)

Requirements:

• Experience in outbound calling/sales development/customer service or healthcare outreach
• strong writing skills
• high attention to detail
• comfort with CRM (Salesforce preferred) and spreadsheets
• ability to run a repeatable, well-documented workflow
• Healthcare referrals/medical office experience
• multi-location/provider org exposure
• Salesforce structures/logging
• report-driven prioritization
• coordination with field sales/internal clinic leadership
• provider relations