Marketing Strategy & Operations Associate

Guidehouse is a leading consulting firm, and they are seeking a Marketing Strategy & Operations Associate to support the planning, execution, and scaling of marketing work. This role involves coordinating campaign activities, documenting processes, and improving operational efficiency within the marketing organization.

Responsibilities:

• Coordinate and track campaign work across teams, including intake, timelines, deliverables, and approvals to support on‑time execution
• Serve as an operational point of contact between campaign owners, marketing team members, and internal stakeholders
• Maintain campaign workflows, documentation, templates, and checklists to enable consistent execution and reduce rework
• Track and report on campaign‑related operational metrics and provide execution updates to marketing leadership
• Document marketing processes, workflows, and ways of working (e.g., intake, planning, execution, reporting)
• Create and maintain SOPs, playbooks, templates, checklists, and reference guides
• Ensure documentation is clear, current, and accessible for the broader marketing team
• Support onboarding and training materials for new marketing team members
• Learn existing marketing operations processes and help identify inefficiencies or gaps
• Recommend and support improvements to workflows, templates, and operational tools
• Assist with standardizing processes to improve consistency and reduce rework
• Help roll out new or updated processes by updating documentation and supporting adoption
• Track operational metrics such as request volume, status, turnaround time, and completion
• Compile regular operational updates and summaries for marketing leadership
• Support the creation of internal presentations and reports
• Prepare meeting agendas, capture notes, and track action items related to operational work
• Coordinate calendars, shared folders, and team resources that support marketing operations
• Assist with light budget, invoice, or vendor tracking tied to marketing operations

Requirements:

• Bachelor's degree in Marketing, Business, Operations, Communications, or a related field
• 0–2 years of experience
• Strong organizational and analytical skills with high attention to detail
• Strategic marketing and communications mindset
• Demonstrated interest in operations, process improvement, or systems thinking
• Strong written communication skills, especially for documentation and process writing
• Comfort managing multiple tasks and priorities in a structured, methodical way
• Experience documenting processes, workflows, or standard operating procedures
• Familiarity with project management or workflow tools (any platform is fine)
• Comfort working in spreadsheets and creating simple operational reports or trackers
• Experience executing and reporting on marketing activities across a variety of channels
• Public speaking skills