We re hiring an Oracle Cloud R2R (Fixed Assets/Leases) support professional to provide post-production (Operate) L2/L3 support resolving close-critical incidents, driving root-cause fixes, and improving runbooks/monitoring in line with the Operate Support JD structure in the attached file.

RESPONSIBILITIES

Provide L2/L3 production support for Oracle Fixed Assets and Lease Accounting, including incident triage, defect resolution, and RCA to prevent repeat issues.
Support month-end/quarter-end activities (posting/accounting, reconciliations, and close readiness) and coordinate cross-functional resolution with Finance/IT.
Troubleshoot FA/Lease transactions and accounting outcomes (e.g., asset additions/adjustments/retirements, depreciation runs, lease schedules, remeasurements/terminations) and related downstream impacts.
Monitor and support integrations/data loads and batch jobs (e.g., FBDI/APIs/OIC or similar middleware), including error handling and reprocessing.
Maintain runbooks/SOPs/knowledge articles; support controlled production changes/minor enhancements.
Support Oracle quarterly update readiness (impact review, regression testing coordination, production validation).

REQUIREMENTS

7+ years Oracle Financials/ERP Cloud experience with hands-on production support in Fixed Assets and/or Lease Accounting.
Strong troubleshooting, documentation, and stakeholder communication skills expected in Operate delivery.

Preferred / Nice-to-Have
ITIL-based support experience; ServiceNow/Jira familiarity.
OTBI/BI Publisher validation exposure.

What Success Looks Like (first 90 days)
Fewer close-critical FA/Lease incidents through faster triage + RCA and improved monitoring.
Documented runbooks for top FA/Lease support scenarios and repeatable close-time playbook.

Skills;- Oracle Cloud Finance, R2R- Record to Report, ERP Cloud