CVS Health is focused on building a world of health around every individual. They are seeking a Senior Manager for their Dental Medicare product portfolio to conduct market analysis, drive new product development, and ensure regulatory compliance while guiding the organization's growth and success.
Responsibilities:
- Defines requirements and multi-year roadmaps across multiple products/offerings, incorporating customer and stakeholder feedback into portfolio strategy
- Leads an annual competitive analysis to benchmark competitor plan designs in targeted markets against our offerings using a variety of internal and external sources
- Creates annual competitive insights slide deck and presents findings to senior leadership, market leaders, Actuarial, Network, the product team, and other stakeholders as needed
- Analyzes and monitors legislative, industry and competitive developments throughout the year by reviewing relevant research and publications; summarizes key developments for internal partners
- In partnership with the manager and the Medicare Strategy team, translates competitive and market insights into product portfolio recommendations for the upcoming plan year
- Collaborates with Actuarial to share plan options and assumptions, obtain pricing estimates and impact analyses, and incorporate results into final portfolio recommendations
- Develops clear recommendation materials (including slides) and presents proposals to Medicare leadership and cross-functional forums (e.g., product concept, operational feasibility, Stars, and member experience) as needed
- Performs data analysis using claims, membership, and other operational datasets to identify trends, quantify opportunities/risks, and inform product decisions
- Defines reporting requirements, key metrics/KPIs, and recurring dashboards to monitor product performance, competitive position, and membership outcomes
- Synthesizes large and complex datasets into clear insights, implications, and recommendations for senior leaders and cross-functional stakeholders
- Partners with the Group team to understand market needs and incorporate requirements into new and enhanced product designs
- Supports the Bid Cycle to finalize approved product/plan offerings and collaborates with cross-functional partners to implement new and updated products
- Serves as a subject matter expert within product management and development, applying deep functional knowledge to execute complex departmental work and to provide support to other areas
- Prepares and delivers presentations and written updates to markets and enterprise partners as needed
- Provides guidance to develop policies and procedures to ensure effective implementation and administration of all plans
- Monitors plan administration to ensure compliance with internal standards and applicable requirements
- Identifies opportunities for continuous improvement, operational efficiencies, and cost savings
- Will have crossover with vision Medicare product
Requirements:
- 7+ years' work experience in product, strategy, or related field
- Healthcare industry, preferably managed care
- Strong executive-level presentation skills
- Strong data analysis skills
- Detail oriented
- Adept at problem solving and decision-making skills
- Adept at collaboration and teamwork
- Adept at execution and delivery (planning, delivering, and supporting) skills
- Adept at business intelligence
- Dental product knowledge
- Medicare knowledge