Remote Customer Support Specialist (Dog Training / Pet Services)

US Service Animals is seeking a Customer Support Specialist to assist clients and trainers in their remote call center support team. This role combines customer service, communication, and a passion for animals, focusing on maintaining strong customer relationships and resolving issues efficiently.

Responsibilities:

• Assist clients via phone, chat, and video
• Support trainers and clients with program questions
• Maintain strong customer relationships
• Resolve issues efficiently and professionally

Requirements:

• Customer support or call center experience preferred
• Strong communication and interpersonal skills
• Comfortable using multiple systems
• Basic knowledge of dog training