HR Business Partner

Access is a women-owned and women-led destination management company that collaborates with clients to design and execute corporate events and programs. The Talent & Culture Business Partner plays a critical role in strengthening organizational health, leadership effectiveness, and employee performance across the company.

Responsibilities:

• Serve as the primary partner to Directors for employee relations matters, including performance concerns, conflict resolution, investigations, and terminations
• Provide clear, practical guidance to Directors on handling sensitive employee situations with consistency, fairness, and compliance
• Lead and document investigations as needed, ensuring timely, thoughtful, and legally sound outcomes
• Identify patterns or trends in employee relations and proactively recommend solutions
• Partner with leaders to strengthen performance management practices, including goal setting and clear expectations
• Coach Directors on addressing underperformance, delivering clear feedback, and making effective people decisions
• Support performance calibration processes to ensure consistency and fairness across teams
• Help evolve performance frameworks, tools, and processes to support a high-performance culture
• Act as a trusted advisor to leaders, helping them navigate team dynamics and difficult leadership decisions
• Coach Directors on effective communication, empathetic straight talk, and employee development
• Monitor team health, engagement, retention trends, and employee feedback (including surveys and pulse checks); proactively identify risks, patterns, and opportunities
• Analyze survey results and feedback to drive targeted improvements, enhance employee experience and support our ongoing Great Place to Work certification
• Be an advocate for team members, ensuring that their voices are heard and concerns are addressed quickly and effectively
• Support change management efforts, ensuring teams are aligned, informed, and effectively supported through change
• Facilitate team interventions, feedback sessions, or alignment workshops as needed
• Partner with the Talent & Culture Team to ensure alignment across hiring, onboarding, performance, and development
• Support the rollout and adoption of Talent & Culture programs (e.g., performance cycles, engagement initiatives, leadership tools)
• Ensure consistent application of policies, practices, and expectations across teams
• Ensure employee relations practices align with company policies and employment laws
• Partner with the Talent Operations Generalist on complex or high-risk situations
• Maintain thorough documentation and ensure consistency in decision-making

Requirements:

• 5+ years of experience in HR, People Operations, or HR Business Partner roles
• Strong experience in employee relations, performance management, and Director coaching
• Working knowledge of employment laws and best practices (multi-state experience preferred)
• Proven ability to influence and coach leaders at multiple levels of the organization
• Strong judgment and ability to navigate complex, sensitive situations with discretion
• Excellent communication and relationship-building skills
• Comfortable operating in a fast-paced, evolving environment with a high degree of autonomy