Project Manager

The International Association of Islamic Psychology (IAIP) is a global organization dedicated to advancing research, education, and professional development within Islamic psychology. They are seeking a dynamic and highly organized professional to oversee membership operations, coordinate programs and events, and streamline internal processes.

Responsibilities:

• Establish and monitor the application processes for new memberships
• Develop and implement standard operating procedures (SOPs) for onboarding and renewal processes
• Ensure consistent and clear communication with members, providing timely reminders and relevant updates
• Plan and execute regular member engagement activities, including committee meetings, networking events, webinars, and the annual conference
• Partner with experts to create and run Continuing Education (CE) programs for members, track participation, issue certificates, and ensure everything meets accreditation requirements
• Collaborate with the Web Developer/IT Specialist to maintain and enhance membership portals and dashboards
• Implement and manage CRM systems; configure workflows, forms, and automated communications
• Generate detailed reports and dashboards to inform decision-making related to member retention, engagement, and growth
• Identify and implement tools and technologies to improve operational efficiency through automation and integration
• Develop and manage systems and workflows for tracking Continuing Education (CE) credits, including reporting, automation, and record-keeping
• Work with Marketing & Communications to design, execute, and monitor email campaigns, event promotions, and engagement strategies
• Ensure smooth coordination of event marketing and successful program launches across channels
• Contribute content and organizational updates for newsletters, social media, and public communications

Requirements:

• Bachelor's degree in Business Administration, Nonprofit Management, Information Systems, or related field
• Minimum of 3 years experience in project management, technical operations, membership management, or a similar role; nonprofit experience strongly preferred
• Strong technical aptitude with experience configuring CRM systems, building automated workflows, and creating actionable reports
• Proficiency with marketing campaign tools (e.g., Mailchimp, HubSpot), Google Workspace, and project management platforms
• Demonstrated ability to lead and collaborate effectively with cross-functional teams
• Master's or professional certification
• Experience coordinating or supporting Continuing Education (CE) programs, certification-based training, or accreditation processes is strongly preferred