Solutions Engineer – US Healthcare & Academia

Oxford Medical Simulation (OMS) is expanding rapidly across U.S. Health Systems and Nursing/Medical Academic Systems. They are hiring a Solutions Engineer to bridge technology and healthcare, providing tailored solutions and support throughout the customer journey.

Responsibilities:

• Partner with Account Executives on strategy for prospects who have reached the sales demo stage
• Lead product demonstrations and proof-of-concept engagements tailored to each prospect's clinical and operational workflows
• Configure and customize demo environments to reflect real-world healthcare use cases
• Custom mapping of OMS content to prospects’/clients’ specific curriculum
• Complete site set-up and configuration for new clients
• Serve as the technical lead during client onboarding, ensuring a smooth transition from signed contract to live production environment
• Develop and deliver role-based training programs for end users, administrators, and clinical staff
• Create onboarding documentation, training guides, video walkthroughs, and knowledge base articles
• Work with OMS and client IT teams to coordinate technical integrations as needed (i.e. SSO)
• Collaborate with Account Management team to manage onboarding timelines and resolve technical blockers
• Conduct go-live readiness assessments

Requirements:

• 3+ years of experience in a Sales Engineer, Solutions Consultant, or Implementation Engineer role in the healthcare technology space
• Registered Nurse with direct experience working in a clinical or healthcare administrative setting
• Demonstrated ability to lead technical product demonstrations for executive and clinical audiences
• Experience delivering end-user training programs in a B2B environment
• Strong understanding of healthcare IT and integrations concepts
• Exceptional written and verbal communication skills; able to simplify technical concepts for non-technical audiences
• Highly organized with the ability to manage multiple concurrent onboarding engagements
• Experience as a Clinical Educator
• Experience with CRM tools and sales engagement platforms
• Familiarity with project management methodologies
• Experience with LMS platforms or instructional design