Principal Project Manager

Kantata is a company providing cloud solutions for professional services, helping organizations optimize resource planning and operational performance. They are seeking a Principal Project Manager to ensure customer satisfaction and adherence to project governance, managing all project deliverables to meet quality standards and timelines.

Responsibilities:

• Creates satisfied and referenceable customers
• Strictly applies and adheres to project governance procedures
• Ensures all deliverables are completed on time, within budget, within defined scope, at expected level of quality and in accordance with contractual commitments
• Ensures teams are adhering to methodology and maintains program and project level project schedules leveraging project management best practices
• Manages change control process to keep project on track and manages established change control process to maintain commercial and timeline alignment
• Establishes and promotes collaborative and supportive project team culture, providing positive feedback and encouragement, inspiring excellent performance and value to clients
• Completes weekly client status reports and bi-weekly pulse reports, and leads client steerco meetings in coordination with client project manager
• Communicates relevant information with clarity and brevity
• Applies superior ability to assess project risks and initiates appropriate risk response strategies and action plans, significantly reducing the volume and severity of project issues
• Addresses project issues promptly and efficiently to ensure they are resolved with minimal impact to the project, leveraging appropriate Kantata and client resources
• Ensures clients are planning and preparing for post-implementation self-sufficiency, including solution administration, superuser support and change management
• Recognizes potential billing issues and proactively resolves ahead of billing dates to avoid invoicing disputes and/or payment delays
• Maintains task level EAC to ensure accurate revenue reporting and forecasting
• Manages projects with financials in mind to ensure revenue can be recognized on a timely basis
• Proactively alerts resource managers to changes in allocations and resource release dates
• Expert in project management best practices and drives methodology and process improvements

Requirements:

• Experience in the software / services industry within the role of a senior level Project Manager
• Demonstrated ability to effectively manage large, global, complex enterprise projects
• Experience of working in the Professional Services / Consulting market with a sound understanding of the underlying business model and business processes
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including C-level
• Training in Project Management discipline is a must
• Strong team spirit and desire to work in a collaborative environment
• Excellent listening, negotiation and presentation skills
• Excellent verbal and written communications skills
• 7+ yrs in the role of a Project manager with progressively larger and more complex projects
• Hands on experience of running waterfall projects, agile projects additionally a plus
• A recognized Project Management qualification is desirable but not mandatory
• Experience of the PSA software category is desirable but not mandatory
• Knowledge of the Salesforce Force.com platform is desirable but not mandatory