Senior Manager, Product Management and Development

CVS Health is a company focused on building a connected and compassionate health experience. The Senior Manager, Product Management will lead operational oversight and lifecycle management for national value-added benefits and member incentives, ensuring product performance and regulatory compliance while driving innovation and satisfaction outcomes.

Responsibilities:

• Develop, track, and manage key financial and other performance indicators for managed products to ensure effective product portfolio performance
• Build and maintain product portfolio catalog with comprehensive product information, performance data, and dashboards/reports to ensure key stakeholders have up-to-date and easily accessible product knowledge
• Work with product leads and governance committees to manage intake, review, and execution of product improvement and development initiatives for managed products
• Directs the development of marketing materials for external stakeholders and use within RFPs, legislative bodies, etc., related to products. May support sales teams as subject matter expert
• Create and manage the health plan product roadmaps and communicate the strategy to stakeholders and impacted development and management teams
• Leverage in-depth knowledge and understanding of products across functions and market segments in directing the development and implementation of new product initiatives, including product enhancements
• Lead vendor relationship management for our managed products, serving as the main point of contact for business requests regarding performance and risk issues, contract management, and as the day-to-day primary point of contact with the vendor and vendor activities
• Collaborate with the product team, health plans, and other internal functional areas to lead vendor performance reviews and ensure necessary action plans are created and implemented

Requirements:

• At least 7 years of healthcare or health insurance industry experience
• 2 years or more of Product Development, Product Management or Operations experience
• Experience leading cross-functional project management initiatives
• Vendor management experience
• Experience with execution and delivery (planning, deploying, and supporting) skills
• Demonstrated understanding of technology and how it can be applied to solve business problems/provide technical solutions
• Excellent communication and presentation skills
• Bachelor's degree preferred/specialized training/relevant professional qualification