Solution Engineer - AI & Data Integration Specialist

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. They are hiring an AI & Data Integration Specialist to join their Global Public Sector Solution Engineering team, focusing on making agentic AI a reality for customers by solving complex data and AI challenges.

Responsibilities:

• Serve as the single point of contact for sales teams, ensuring every data and AI opportunity is handled by a specialist who thinks like an architect, draws on prior hands-on delivery experience, and communicates outcomes and impacts in the voice of the business user and mission owner
• Conduct holistic discovery, reframing the 'data-to-agentic-AI journey,' and designing compliant, AI-ready architectures that deliver actionable insights from disparate silos while enabling intelligent, autonomous agents
• Bridge the gap between legacy system connectivity and modern mission outcomes, acting as a trusted advisor who can navigate everything from API management and real-time data unification to advanced analytics and the deployment strategy for intelligent agentic systems
• Complete intensive 'Astro' courses and certification paths for MuleSoft Anypoint Platform, Data Cloud, Tableau, and agentic AI capabilities
• Align with the GTM Plan and begin building your 'Data-to-Agentic AI Journey' whiteboarding and workshop skills
• Join active Public Sector engagements to observe how the specialist leads discovery and architects multi-product AI + data solutions
• Serve as the lead architect on complex, multi-cloud data and agentic AI opportunities, delivering higher win rates and faster deal cycles
• Execute high-impact architectural workshops and 'Stand & Deliver' sessions that showcase the power of unified data as the foundation for trustworthy intelligent agents
• Mentor account teams and partners on how to position 'Data + Integration + Agentic AI' as the foundation for mission transformation
• Successfully architect solutions that unify citizen/operational data, modernize legacy systems, enable real-time analytics, and deploy agentic AI capabilities that accelerate decision-making and operational excellence

Requirements:

• Architectural Mindset: Design secure, composable architectures that scale within highly regulated Public Sector environments (including FedRAMP High and Impact Level 4/5/6)
• Multi-Platform Technical Depth: Previous hands-on experience or deep conceptual knowledge across Integration (MuleSoft), Data Analytics (Tableau), Unified Data Management (Data Cloud), and agentic AI platforms. A qualified candidate will have expertise in no less than two of the core data/integration capabilities plus demonstrated prior experience with agentic AI; a great candidate will have exposure across all
• Agentic AI Experience: Demonstrated experience (2+ years is highly valued) with agentic AI solutions, including prior hands-on work designing or deploying intelligent agents, LLM integration strategies, orchestration frameworks, prompt engineering, and Retrieval-Augmented Generation (RAG) patterns
• Strategic Communication: Excellent ability to reframe technical challenges into mission and business value for C-level government executives and technical stakeholders alike
• AI Readiness: Deep understanding of 'Trusted Context Foundations' for AI, including data grounding, metadata intelligence, and how unified data enables reliable agentic workflows
• Collaboration & Influence: Proven ability to partner early with Account Executives to drive sales strategy and lead 'Data + Agentic AI Discovery' from day one
• Experience: Minimum of 5 years of professional experience in Solution Engineering, Enterprise Architecture, or Digital Transformation, with previous hands-on delivery experience in AI/data/integration projects
• Technical Foundations: Degree in Computer Science/IT or equivalent; prior experience with APIs, cloud infrastructure (AWS, Azure, GCP), and modern development practices is preferred
• Certifications: One or more of the following: MuleSoft Certified Architect, Tableau Desktop/Server Specialist, Salesforce Data Cloud Consultant, AI Associate credentials, or equivalent
• Industry Knowledge: Deep understanding of Public Sector/DoD compliance (FedRAMP/IL5/6) and common government data silos
• Ecosystem Expertise: Familiarity with advanced data governance and MDM tools, plus prior exposure to agentic AI frameworks or orchestration patterns in past implementations
• Regulated Industry Experience: Background delivering AI solutions in highly regulated or mission-critical environments