Transportation Operations Manager, North and South America

Minimum qualifications:

• Bachelor's degree in HR, Business or related field, or equivalent practical experience.
• 10 years of experience developing operational process solutions, and working with cross-functional teams to drive these changes.
• 10 years of experience leading multimodal transportation teams.
• 10 years of experience analyzing data.

Preferred qualifications:

• MBA or Master's degree.
• 10 years of experience building relationships with stakeholders or clients.
• 10 years of experience in problem solving, third-party vendor relationships, user documentation, and user training.
• 10 years of experience in managing vendor and outsourced providers.

About the job

As the Google Cloud Logistics North and South America (NASA) Transportation Operations Manager, you will guide the goal and execution of strategic operations. In this role, you will enhance the customer experience and drive more efficient transit at reduced expense. You will be responsible for managing all activities and modes related to transportation (e.g., international air, ocean freight, domestic transportation within regions) from suppliers to final data center facilities while managing total cycle time, performance, and costs.

The AI and Infrastructure team is redefining what’s possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide.

We're the driving channel behind Google's groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more.

The US base salary range for this full-time position is $165,000-$239,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

• Drive accountability of transportation network performance through comprehensive Key Performance Indicators (KPIs) and trending analytics. Track, monitor, and identify opportunities to improve customer experience while optimizing expenses.
• Develop, plan, and execute the short- and long-term transportation strategic goal and subsequent transportation initiatives for both component inbound freight and finished goods shipments to data centers.
• Take initiative to drive continuous improvement and change management.
• Serve as the global transportation process and systems subject matter expert, working closely with upstream and downstream partners, third party logistics, information technology teams, and cross-functional teams.
• Develop and implement complex programs, which may include creating and maintaining the process improvement roadmap, project plan, business case/cost benefit tracker, training and communication plan, and others.