MANTECH seeks a motivated, career and customer-oriented Operations Support Specialist 3 to join our team in Ft. Meade, MD area.
Responsibilities include but are not limited to:
Perform quality control on incoming requests, monitor, and process requests to closure.
Generate new actions based on incoming requests.
Communicate and coordinate actions with stakeholders.
Draft, format, and facilitate coordination of SPFs.
Analyze and summarize key points relevant to government decision makers.
Collect and compile information to report statuses and metrics.
Assist in implementing operating methods to improve information processing, distribution, and process controls.
Minimum Qualifications:
3 year’s experience with a Master's Degree OR 5 years experience with a Bachelor's degree OR 6 years of experience with an Associate's degree; 2 additional years of experience might be substituted for a Bachelor degree.
Experience with compliance, legal, auditing, or related work, and include experience in an area directly related to Customer missions (e.g., collection, intelligence, cybersecurity).
Experience with preparing meeting agendas, record decisions, and track follow-on actions to closure.
Experience training new team members.
Experience with Track-It, JIRA, Confluence, Siteworks, Corporate Data Repositories and shared directories.
Experience or willingness to learn designing and creating web pages, data storage mechanisms and documenting new and existing procedures
Clearance Requirement:
Active TS/SCI clearance with Poly
Physical Requirements:
Must be able to remain in a stationary position at least 50% of the time.
Needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
Constantly operate a computer and other office productivity machinery, such as, the copy machine/fax machine/computer/printer.