Enterprise Account Executive 3, Enterprise Direct Sales - Managed Solutions - Cleveland, Akron

Comcast is a Fortune 50 leader in media and technology, driving innovation to create exceptional entertainment and online experiences. The Enterprise Account Executive 3 is responsible for developing sales strategies, acquiring mid-market and enterprise customers, and delivering sales presentations to promote Comcast Business solutions.

Responsibilities:

• Develops the strategy of the sales territory, including identifying strategic partnerships, planning the development of a territory, and cultivating of local partnerships and organizational affiliations
• Actively researches and generates new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals and partner relationships
• Actively seeks ways to promote and position the Comcast brand within territory
• Builds relationships and drives alignment and regular communication between key GTM partners
• Creates and delivers face-to-face sales presentations to strategic prospective clients that demonstrate knowledge of the latest Comcast products and services
• Sells with goals of exceeding departmental financial and unit targets
• Stays abreast of competitive landscape and emerging technologies to best position Comcast Business Services in the marketplace
• Retains customer base by delivering on the Comcast credo, ensuring a superior customer experience
• Maintains and builds customer relationship to drive customer retention
• Works with internal teams to ensure operational efficiencies and service levels meet and exceed customer expectations through strong customer service orientation with excellent follow up skills
• Maintains accurate and quality sales records and prepares sales and activity reports as required
• Attends out-of-the-office meeting with customers on a regular basis and demonstrates excellent verbal and written skills including presenting, persuading, and negotiating
• Demonstrates some knowledge of Network Design, SDWAN, and Network Security
• Familiar with MAN technologies & designs including WDM, Ethernet, Internet Technologies, Functionality & Services, Voice Network Technologies (including VoIP), Data Networking Technologies, Functionality & Services (LAN, MAN, WAN, VPN), Networking Protocols (with an emphasis on Layers 1,2, & 3), Customer Premise Equipment (voice & data), Cybersecurity, Business Continuity/Disaster Recovery concepts
• Consistent exercise of independent judgment and discretion in matters of significance
• Regular, consistent, and punctual attendance
• Must be able to work nights and weekends, variable schedule(s) as necessary

Requirements:

• Bachelor's Degree
• 5-7 Years of relevant work experience
• In-depth experience, knowledge, and skills in selling complex solutions
• Ability to develop the strategy of the sales territory
• Experience in identifying strategic partnerships and cultivating local partnerships
• Ability to actively research and generate new leads through various prospecting activities
• Experience in creating and delivering face-to-face sales presentations
• Ability to maintain and build customer relationships to drive customer retention
• Strong customer service orientation with excellent follow-up skills
• Ability to maintain accurate and quality sales records and prepare sales and activity reports
• Excellent verbal and written skills including presenting, persuading, and negotiating
• Some knowledge of Network Design, SDWAN, and Network Security
• Familiarity with MAN technologies & designs including WDM, Ethernet, Internet Technologies, Functionality & Services, Voice Network Technologies (including VoIP), Data Networking Technologies, Functionality & Services (LAN, MAN, WAN, VPN), Networking Protocols (with an emphasis on Layers 1,2, & 3), Customer Premise Equipment (voice & data), Cybersecurity, Business Continuity/Disaster Recovery concepts
• Consistent exercise of independent judgment and discretion in matters of significance
• Regular, consistent, and punctual attendance
• Ability to work nights and weekends, variable schedule(s) as necessary
• Some combination of coursework and experience, or extensive related professional experience may be considered