Sales Operations Manager - Enterprise

Samsara is a pioneer of the Connected Operations™ Cloud, helping organizations improve their physical operations through IoT data. The Enterprise Sales Operations Manager will scale systems and processes for the Enterprise Sales organization, partnering with senior leaders to drive efficiency and enhance sales outcomes.

Responsibilities:

• Partner closely with Manager to VP-level Sales Leadership to optimize our Enterprise Sales motion, ensuring scalable, efficient processes that drive ACV, retention and expansion
• Lead large cross-functional programs focused on improving Sales outcomes, including process redesign, tooling enhancements, and analytics-driven improvements
• Intake, assess, and prioritize Sales-specific requests and process gaps based on business impact and effort, developing a roadmap aligned to core Sales goals
• Develop and maintain operational metrics that uncover inefficiencies or risks within the seller workflow; provide actionable insights and partner with cross-functional teams to implement solutions
• Collaborate with Salesforce Systems and RevOps teams to enhance automation, deliver scalable tooling, define business requirements, conduct UAT, and manage end-user communications
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Requirements:

• 6+ years of experience in Sales Operations roles supporting cross-functional sales organizations within a fast-paced, iterative, forward-thinking SaaS environment
• This is a high impact position with high internal visibility that requires strong priority management and high emotional intelligence
• Proven ability to drive improvements in Sales workflows through cross-functional project management and build long-term solutions
• Advanced in Excel
• Advanced in Salesforce.com and proficient in sales tech stack tools
• Strong organizational skills and business judgment with a track record of leading complex projects from strategy through execution
• Analytical mindset and ability to use data to influence sales strategy and decision-making
• Excellent communication skills and experience translating policy/process into field-facing resources and guidance
• Bachelor's degree from a top university; focus in business, finance, economics, or engineering preferred
• MBA optional
• Salesforce Administration Experience is a plus but not required