AmeriCorps Member – Retinopathy Outreach Coordinator (East Region)

Job Description Summary:

Job Description:

Healthy Communities is CHC’s AmeriCorps program designed to create cohesion in vulnerable communities and to promote healthcare and support services through outreach, awareness, linkage to care and support. Healthy Communities also serves to identify the unique and integral needs of our communities and neighborhoods and to establish strategic plans to address them. Service delivery will directly address the public health crisis in vulnerable communities and make healthcare and support services accessible through flexible delivery of services. AmeriCorps members will conduct community outreach, education, patient engagement, and link patients to CHCI care and referrals to community based assistance. Additionally, AmeriCorps members will participate in statewide and local activities which promote awareness of health and health services.

This is an AmeriCorps Member role – Retinopathy Outreach Coordinator – that supports the Population Health Department and Clinical Teams in CHC’s East Region (Enfield, Hartford, Middletown, New London, New Britain, and Clinton). 

Terms & Program Benefits:

• One-year service term from September 8, 2026 thru August 31, 2027
• Serve a minimum of 33 hours a week for a total of 1700 hours during service year
• $25,000 stipend over the course of one year, paid bi-weekly
• An education award of $7,395 at the end of successful service term completion
• This is not a staff position.

This is the opportunity for you if you:

• Possess a positive attitude
• Enjoy working with people
• Are extremely organized and pay great attention to detail
• Have a strong interest in vision and diabetes care
• Thrive in a fast paced environment
• Can take initiative and work independently as well as part of a team

As a Retinopathy Outreach Coordinator for the Community Health Center, Inc., you will:

• Conduct monthly patient health education workshops; monitor the completion of pre-post surveys by workshop participants; and complete data entry for workshops and surveys.
• Track and document all completed patient engagement activities in patient’s electronic health record.
• Serve as “Super User” on retinopathy cameras to be teach and monitor organization site users.
• Coordinate with Business Intelligence (BI) to identify patients diagnosed with diabetes who have not had a retinopathy screening.
• Schedule patients for retinopathy screening and potentially other appointment to aid in diabetic care.
• Conduct introduction, retinopathy screening and patient education for high risk patients at in-person appointments.
• Provide outreach and care coordination to patients to aid in elimination of barriers to retinopathy screening.
• Document screening results as well as complete referrals and telephone encounters (TE) as required to facilitate appropriate follow up when indicated.
• Provide support in acquiring documentation of outside exams to comply with PCMH+ goals.
• Coordinate with Population Health Program to identify other high need areas that may be screened during patient visits and/or phone calls.
• Coordinate with Population Health Program to create opportunities for additional engagement with high risk patients.

• Promote outreach and engagement with high risk populations at sites within region to include the creation of promotional content for screenings as well as patient education materials/pamphlets.
• Participate in outreach and engagement activities, community events and find methods of promoting care and services to patients who need it.
• Serve with Quality Management (QM) team to identify areas of weakness and assist in the design of a process for routine retinopathy screening for patients who need it.
• Participate in Population Health meetings, Clinical Team and Nurse Manager meetings as directed by supervisor.
• Participate in Performance Improvement Committee Meetings and assist in monitoring follow up on action items retinopathy screenings and diabetes.

Qualifications:

• High school or equivalent required
• Proficiency in Microsoft office and internet-related applications
• Excellent time management and organizational skills
• Excellent oral and written skills
• Demonstrated ability to problem solve and remain calm during a crisis
• Successful clearance of all required criminal history checks (NSCHC)
• Able to travel between CHC sites and in state

Preferred:

• Associate’s degree in public health, social sciences related field
• Experience in patient care and engagement
• Experience and/or understanding of data analysis

Organization Information:

Community Health Center, Inc. (CHC), with offices in Connecticut, Colorado and California, is one of the country’s most creative and dynamic providers of primary medical, dental, and behavioral health services, and a leader in practice-based research, health professionals training, and use of innovative technologies to advance health and healthcare. CHC is designated as a federally qualified health center and a patient-centered medical home by HRSA, the Joint Commission, and NCQA, respectively. We deliver more than 600,000 patient visits per year from primary care hubs and community clinics across the state of CT, all connected by technology and common standards for quality. We employ several hundred medical, dental, and behavioral health providers who are engaged in practice, teaching, and research. Our Weitzman Institute is devoted to research and practice transformation and is recognized around the country as one of the premier research institutes focused on improving health care and health outcomes for special and vulnerable populations. In addition, the organization has developed three wholly owned subsidiaries from the original pilot developments within the Weitzman Institute: the National Nurse Practitioner Residency and Fellowship Training Consortium (NNPRFTC), the National Institute for Medical Assistant Advancement (NIMAA), and ConferMed.

Location:

Community Health Center of New Britain

City:

New Britain

State:

Connecticut

Time Type:

Part time