IT Consultant, Business Analysis (Warehouse Solution Transformation)

Cardinal Health is focused on providing effective computing and information services, and they are seeking a Warehouse Solutions Transformation IT Business Analyst. This role involves acting as a liaison between business strategies and IT systems development teams, ensuring technology solutions meet operational needs and drive business value.

Responsibilities:

• Lead elicitation sessions with impacted stakeholders to develop and articulate process flows, requirements and rules, and prepare appropriate documentation
• Leverage AI-driven tools and techniques across all responsibilities to enhance requirements elicitation, business process analysis, documentation, problem solving, testing particularly FUT, decision-making, and delivery efficiency
• Conduct thorough business process analysis to understand and document current business processes, workflows and systems, create and document high-level and detailed requirements for new processes and systems, develop use cases, and manage requirement changes
• Maintain relationships with the business, understand business priorities and be able to prioritize work across multiple projects and workstreams, identify effort, impact and timeline; works closely with core program team members
• Writes test scenarios, test cases and acceptance criteria for the user stories and work with the development and QA teams to ensure the user stories are decomposed in a manner to most efficiently facilitate the development effort
• Facilitates and optimizes work intake and prioritization process across WMS transformation project teams while partnering with business partners, including engagement of teams on effort, impact and timeline
• Proactively identifies and effectively uses multiple approaches to problem solving, analyze potential solutions, and provides logical recommendations
• Solid experience in all phases of the software development lifecycle applying best practices and Agile software development methodologies
• Collaborates with subject matter experts to execute user acceptance testing and change management activities; including training businesses on new details and process flows with system
• Partners with functional experts to ensure scope is clearly defined for projects and implementation initiatives
• Exhibit general understanding of hardware/software platforms including but not limited to operating systems, databases, application servers, web servers and integration technologies
• Investigates business operations, identifies causes behind the results achieved, and articulates the effects of those results on the business
• Demonstrates problem solving ability that allows for effective and timely resolution of system issues including but not limited to production outages
• Demonstrate knowledge of software development techniques, software languages, system integrations, and hardware/software platforms
• Provide deployment support on site and virtually

Requirements:

• 4-8 years of experience
• Bachelor's Degree in a Computer Science, Business or related discipline
• Solid experience in all phases of the software development lifecycle applying best practices and Agile software development methodologies
• Exhibit general understanding of hardware/software platforms including but not limited to operating systems, databases, application servers, web servers and integration technologies
• Demonstrates problem solving ability that allows for effective and timely resolution of system issues including but not limited to production outages
• Demonstrate knowledge of software development techniques, software languages, system integrations, and hardware/software platforms
• Provide deployment support on site and virtually
• Experience working with Managed Packages and External Vendors
• Experience working in Agile methodology, utilizing Jira
• Experience working with a distributed development team (offshore/onshore/nearshore)
• Self-starter with excellent documentation skills, including the ability to maintain documentation with user stories
• Exposure to enterprise‑approved AI tools and familiarity with applying AI‑assisted techniques to support problem solving, analysis, and solution development
• Experience with Warehouse Management solutions and supply chain / analytics applications (Manhattan Active WM, WMOS 2019, SCALE, TLM/Pando, MIF, SAP, middleware, Digital Solutions technologies)
• Excellent problem solving and critical thinking skills; ability to identify problems, gather facts, data mapping, analyze potential risks and impacts, and choose or propose a solution
• Demonstrates strong analytical skills, including thorough understanding of how to solicit and interpret customer business needs, model business functions, and translate them into application and operational requirements and user stories
• Strong oral and written communication skills, ability to ask probing questions, lead cross-functional meetings and ability to translate technical concepts to non-technical team members and executives
• Work independently, prioritizing work and proactively communicating status