Account Manager, Enterprise Sales

Attentive is an AI marketing platform focused on 1:1 personalization, redefining brand and customer connections. The Enterprise Account Manager will drive customer retention and expansion sales, partnering with Customer Success to manage account planning, contract renewals, and upsell opportunities.

Responsibilities:

• Identify upsell/cross-sell opportunities within existing customers
• Provide timely and accurate weekly forecasts
• Steer complex pricing negotiations with key stakeholders to uncover procurement timelines, budgets and signatory process for contracts
• Identify and pursue strategic opportunities for growth within the accounts
• Prepare and present data and trends to customers on usage and engagement of Attentive platform
• Manage customer inquiries related to commercial aspects of their Attentive agreement
• Partnering cross-functionally with Customer Success, Deal Enablement, Legal, Finance and other internal teams

Requirements:

• 4+ years of experience in a closing sales role, with experience selling into an install base
• Experience working in SaaS, specifically in MarTech or AdTech
• Demonstrated strong competency around objection handling and creating alignment around product price/value
• Analytical account development strategy, using data to find opportunities and prove value
• Ability to think strategically about a customer's goals and drive renewal and expansion opportunities through to close independently
• Experience managing the sales cycle across Salesforce.com or other CRM
• Entrepreneurial mindset and desire to define processes and build strategy
• Demonstrated experience consistently meeting and exceeding quota, with references
• Willingness to travel (up to 20%)
• Email sales experience nice to have