Wolters KluwerRemote
Advanced Inside Sales Representative - Business Development Representative
United States of America
Full Time
4 hours ago
$48,000 - $81,000 USD
Visa Sponsor
Key skills
CRMMentoringCommunicationSales
About this role
Wolters Kluwer is a leading provider of professional information, software solutions, and services. They are seeking an Advanced Inside Sales Representative to manage complex sales activities and resolve sophisticated customer issues while improving sales processes and outcomes.
Responsibilities:
- Handle the most complex inbound and outbound sales inquiries
- Process and manage high-impact customer orders
- Maintain and update detailed and accurate customer records
- Qualify and prioritize sales leads with strategic potential
- Record, analyze, and report on detailed sales activities and trends
- Develop and present comprehensive sales quotes and proposals
- Resolve highly complex customer issues with products and services
- Collaborate with multiple departments for large-scale orders
- Implement strategic sales initiatives and projects
- Mentor and guide junior associates and peers
Requirements:
- Extensive knowledge and expertise in managing complex sales activities
- Ability to resolve sophisticated customer issues
- Experience handling complex inbound and outbound sales inquiries
- Ability to process and manage high-impact customer orders
- Skill in maintaining and updating detailed and accurate customer records
- Ability to qualify and prioritize sales leads with strategic potential
- Experience recording, analyzing, and reporting on detailed sales activities and trends
- Ability to develop and present comprehensive sales quotes and proposals
- Skill in resolving highly complex customer issues with products and services
- Experience collaborating with multiple departments for large-scale orders
- Ability to implement strategic sales initiatives and projects
- Experience mentoring and guiding junior associates and peers
- Strategic Customer Service Orientation
- Strategic Sales Techniques
- Professional Communication Skills
- Expert CRM Use
- Exceptional Organization
- Refined Attention to Detail
- Analytical Data Interpretation
- Extensive Product Knowledge