Business Sys Analyst Sr
United States of America
Full Time
2 hours ago
$111,000 - $178,000 USD
H1B Sponsor Likely
Key skills
Quote-to-Cash processesSalesforce CRMSalesforce Territory ManagementSalesforce Account Sharing ModelsSalesforce Opportunity ManagementSalesforce Deal Approval WorkflowsSalesforce CPQERP systemsOracle E-Business Suite R12Oracle Cloud ERPOrder-to-CashRevenue ManagementCRMERP integrationMiddlewareAPIRevenue recognition standards ASC 606Data analysisTroubleshootingInstall Base functionalitySubscription billing modelsSaaS revenue processesPricing strategiesBusiness process reengineeringBusiness process knowledgeITOrganizational change managementFunctional requirements documentationUser acceptance testing (UAT) scriptingTechnical requirements documentationReport definitionsOracleSaaSSalesforceERPChange ManagementCommunicationCollaborationSales
About this role
Canon Medical Systems USA, Inc. is seeking a Senior Business Systems Analyst to support assigned workstreams by acquiring necessary expertise in people, processes, and technology. The role involves developing workstream roadmaps, collaborating with teams to enhance business processes, and providing end-to-end support for users across various tools and technologies.
Responsibilities:
- Acquire expertise necessary knowledge of people, process, and technology to be able to support assigned workstream
- Develop and implement workstream roadmap aligned with the organization's overall objectives, in conjunction with business partners
- Be the single point of contact for the workstream, providing end 2 end support to workstream users across all supporting tools in the workstream
- Collaborate with cross-functional teams in the workstream to understand current business processes and relevant supporting tools & technologies
- Develop and maintain accurate and up-to-date process documentation, including flowcharts, process narratives, and user guides
- Contribute to the development of key performance indicators (KPIs) to measure process effectiveness and track progress towards improvement goals
- Develop optimum solutions based on extensive application functional knowledge and business knowledge, to fulfill user needs
- Support authoring of requirements definition documents, technical design documents, and user acceptance testing documents
- Responsible for troubleshooting production issues and working with the users and technical team to resolve in a timely manner
- Collaborate with other workstreams, IT teams and departments to ensure alignment between business processes and technology solutions
- Work closely with Technical Delivery teams to ensure timely delivery of workstreams solution across all application platforms
- Acquire & maintain sufficient knowledge about all workstreams to be able to provide support during coverage gap
- Maintain workstream roadmap in conjunction with Mid Term business plans and advise on investment decisions to mature assigned workstream
- Lead meetings to discuss dependencies and impact of changes across all workstream
Requirements:
- Deep expertise in Quote-to-Cash (Q2C) processes, including quoting, pricing, order management, billing, and revenue recognition
- Hands-on experience with Salesforce CRM, including Territory Management for sales alignment and coverage
- Hands-on experience with Salesforce CRM, including Account Sharing Models for visibility and collaboration
- Hands-on experience with Salesforce CRM, including Opportunity Management for pipeline tracking and forecasting
- Hands-on experience with Salesforce CRM, including Deal Approval Workflows for discounting and compliance
- Hands-on experience with Salesforce CRM, including Salesforce CPQ (Configure-Price-Quote) for complex pricing and quoting
- Strong ERP experience required, with Oracle E-Business Suite R12 or Oracle Cloud ERP for order management, invoicing, and financials
- Order-to-Cash and Revenue Management modules for accurate billing and compliance
- Integration between CRM and ERP systems, including middleware or API-based solutions
- Ability to design, configure, and optimize end-to-end Q2C workflows across integrated platforms
- Familiarity with revenue recognition standards (ASC 606) and compliance considerations
- Skilled in data analysis, reporting, and troubleshooting across CRM and ERP systems
- Excellent communication skills and the ability to develop and maintain effective internal and external working relationships
- Very strong understanding of business processes and best practices within a business area (such as finance/accounting, sales/marketing, services, inventory, etc.)
- Deep understanding of application structures, functions, and processes
- Demonstrated ability to lead complex business process reengineering efforts
- Demonstrated ability to influence and guide others to use best business practice solutions within the constraints of the applications capability
- Demonstrated ability to develop high quality analytical deliverables including, functional, requirements, UAT scripts, technical requirements, and report definitions
- Understanding of IT & Organizational change management principles to help manage the impact of changes within the workstream
- 8 years minimum with relevant business analysis experience required
- Experience implementing enterprise-wide solutions
- Experience with subscription billing models, SaaS revenue processes, and advanced pricing strategies