Business Development Manager, Fund Services

Trident Trust is a company that specializes in fund services, and they are seeking a Business Development Manager to recruit and grow new business while managing existing client relationships. The role requires strong communication skills and a proactive approach to client service and business growth.

Responsibilities:

• Take responsibility for achieving a high standard of client service ensuring that client expectations are met
• Assist with client matters of a more technical nature where necessary and act as mentor for new joiners, especially in relation to internal policies, systems and procedures
• Work with colleagues in the Group on new business opportunities and on-boarding new clients, providing technical and jurisdictional knowledge
• Work with Senior Management to develop appropriate processes and procedures
• Generate new business growth through network development, new client acquisition and retention
• Arrange and conduct meetings with clients, professional intermediaries, and relationship managers
• Maintain ongoing client relationships with existing clients
• Prepare new business proposals and support colleagues in the development of new business and contacts
• Monitor and achieve assigned personal and team performance targets
• Build networks with current client contacts and offer new ideas for protecting, strengthening and growing relationships
• Promote the services of Trident to clients and be proactive in identifying opportunities through interactions and meetings with clients
• Manage workload sufficiently to ensure all deadlines are met and requests are handled within Trident’s standard timeframes
• Must ensure they have good relations and cooperation with all departments within Trident
• Actively learn about clients’ businesses, cultures, industries and issues (and their interplay) to identify potential opportunities
• Develop a good understanding of how commercial and regulatory issues affect the needs of clients
• Monitor business press regularly to identify potential opportunities (or challenges) for the client team, or specific clients
• Work with other members of the client services department and the finance team to monitor, report and influence effective management of fee arrangements, invoices and collections
• With respect to their portfolio of clients, report significant cases, issues, trends and changes, and, where possible, provide recommendations for actions
• Other duties as assigned

Requirements:

• Minimum of ten (10) years' experience in a related field within fund accounting
• Supervisory experience is required
• Professional working experience with clients
• Four-year bachelor's degree in business administration or in a business-related field, with extensive experience in the financial services industry is required
• Strong organizational, managerial, relationship-building, networking, analytical and project management skills
• Understanding of and experience in the corporate services industry preferred