Lead Solutions Engineer

Ironclad is the leading AI contracting platform that transforms agreements into assets. The Lead Solutions Engineer will serve as a pre-sale technical expert, collaborating with prospects and internal teams to drive sales and improve the platform based on market insights.

Responsibilities:

• Listen to prospects' needs and goals. Listening is our #1 strength
• Design, build, and present custom demonstrations of the Ironclad platform using a prospect’s own contracts and workflows
• Build strong relationships with prospects to help Ironclad’s most important and strategic prospects evaluate and ultimately select Ironclad
• Collaborate with Account Executives and other internal partners to smoothly progress the evaluation forward
• Work alongside our enterprise architecture team and business value engineers to build cases which support a prospect’s evaluation
• Bring actionable insights back to Ironclad’s Product Team to help us evolve our core product
• Partner with your aligned Sales Leader to support pipeline-generating activities and overall team success

Requirements:

• 5+ years of Enterprise Solution Engineering experience
• Mission-oriented: You're excited to work on a team that operates at the intersection of human talent and software; you want to put that passion to work in an industry that still skews heavily towards human/manual work. You want to work at a place where you can have an outsized impact
• Exceptional communicator: You're a strong verbal communicator, able to capture an audience with clear and confident language. You can understand and empathize with people even if you have limited subject-matter knowledge of their area of expertise
• Technically proficient: You're an expert at technical configuration and familiar with or have an appetite for learning, and you recognize that a willingness to develop technical skills is an important part of what makes SEs successful in their role as solution experts
• Team player: You can work effectively in teams of technical and non-technical individuals. You are energized by collaborating with diverse teams
• Independent: You can learn and drive outcomes with minimal supervision. You have a bias toward action and gravitate towards environments where you have an outsized influence on the success of customers and colleagues. You are exceptionally good at making trade-offs based on incomplete data