Metrc is the most trusted provider of cannabis regulatory systems in the United States, rapidly expanding globally. The Product Manager will own the end-to-end lifecycle of a Metrc software product, acting as a bridge between stakeholders, customers, and development teams to ensure alignment with business objectives and exceptional user value.
Responsibilities:
- Establish a clear product vision, business case, and strategy that aligns with company objectives, competitive positioning, customer needs, and market demands
- Conduct market research, competitive analysis, and customer feedback to identify opportunities and validate ideas
- Translate concepts into detailed product requirements and specifications in collaboration with TPMs and engineering managers
- Lead cross-functional teams (engineering, design, marketing, and growth) to deliver high-quality products on time and within budget
- Monitor product performance using KPIs and analytics, driving continuous improvement and optimizing user satisfaction
- Own product success metrics such as adoption, retention, customer NPS, and company-defined OKRs
- Serve as the voice of the customer, ensuring products meet their needs and address pain points
- Prioritize and manage the product backlog, balancing short-term goals with long-term vision
- Communicate the vision and strategy to stakeholders and development teams to align expectations and ensure clarity
Requirements:
- Bachelor's degree in computer science, Business Administration, or a related field (or equivalent experience)
- 5+ years of experience as a Product Manager or similar role in a software development environment
- Proven track record of successfully delivering software products from concept to launch
- Strong understanding of Agile methodologies (Kanban and Scrum) with experience managing cross-functional teams
- Exceptional analytical and problem-solving skills with the ability to make data-driven decisions
- Excellent communication, presentation, and leadership abilities
- Proficiency in product management tools (e.g., JIRA, Confluence, or similar)
- Ability to manage multiple priorities in a fast-paced, dynamic environment
- Experience with regulated industries – including Cannabis
- Familiarity with UI/UX design principles and user-centered design practices
- Certifications such as Certified Product Manager (CPM), Pragmatic Institute Certification, and similar