Account Manager

Cyera is a leading data security platform focused on empowering businesses in the cloud era. They are seeking an Account Manager to drive customer retention and growth by managing a portfolio of accounts, ensuring successful renewals, and identifying expansion opportunities.

Responsibilities:

• Lead the end-to-end renewals process, ensuring timely closure and high retention rates
• Build and maintain trusted relationships with decision-makers and champions across your accounts
• Identify, qualify, and close expansion opportunities in partnership with Account Executives
• Leverage CRM and reporting tools to surface insights and risks, enabling proactive customer engagement
• Collaborate cross-functionally with Sales, Deal Desk, Operations, and Customer Success to drive seamless renewal cycles
• Negotiate terms with procurement and legal stakeholders, balancing customer needs with business objectives
• Provide clear, professional, and compelling communication both written and verbal across internal and external stakeholders
• Manage time effectively across a high volume of accounts and deadlines
• Serve as a customer advocate, championing service excellence and long-term satisfaction
• We will require approximately 25% travel as part of the role