Mayo Clinic is a top-ranked healthcare provider dedicated to patient care and employee investment. The Business Analyst will be responsible for requirements gathering and process documentation for automation and AI initiatives across Finance Shared Services departments.
Responsibilities:
- Partner with Finance stakeholders to discover and document candidate automation and AI opportunities
- Conduct intake interviews, shadow processes, and build current-state and future-state process maps
- Author functional and non-functional requirements, acceptance criteria, and process documentation for developer and architect consumption
- Support business case development using the program's ROI calculator and standardized rate cards and value levers
- Maintain accurate, traceable artifacts throughout initiative lifecycles
- Partner with developers, architects, and QA during build, test, and deployment phases to clarify requirements
- Support user acceptance testing, training, and change management activities in close collaboration with process owners
- Contribute to the pillar's knowledge base of patterns, templates, and reusable artifacts
Requirements:
- Bachelors and 4 years experience in business analysis, business administration, engineering, information science, health or science related field
- OR
- Masters and 2 years experience in business analysis, business administration, engineering, information science, health or science related field
- CBAP Certified Business Analysis Professional, CCBA Certification of Competency in Business Analysis, ECBA Entry Certificate in Business Analysis, or PMI-PBA Professional in Business Analysis
- Demonstrated experience authoring process maps, requirements, and functional documentation
- Strong written and verbal communication skills
- Working knowledge of automation and AI concepts
- Experience in Finance, Accounting, Supply Chain, Research Finance, or healthcare finance operations
- Experience supporting UiPath-based automation initiatives
- Familiarity with agentic AI or intelligent document processing use cases
- Lean, Six Sigma, or process-improvement certification