Senior Engineer, Imaging Solutions

Cardinal Health is a leader in healthcare services and products, and they are seeking a Senior Engineer for Imaging Solutions. This role focuses on managing and enhancing the technology infrastructure related to endpoint and application management, ensuring effective support and solutions for end users.

Responsibilities:

• Champion technology and strategies to keep Cardinal a modern workplace
• Demonstrates advanced knowledge of automation and scripting methodologies within area of technology concentration
• Designs, implements, operates and maintains the technology infrastructure encompassing endpoint and application management
• Processes service requests and/or resolves technical problems related to service area (troubleshooting)
• Coordinates and leads resolution of technical problems within area of technology concentration
• Demonstrates knowledge of business processes, systems engineering, operations research, and engineering aspects
• Demonstrates knowledge of technology concentration implemented within a large-scale enterprise environment
• Analyzes system operating efficiencies and capacity and recommends measures to improve performance and cost effectiveness
• Participate in building a robust knowledge base, authoring content, maintaining existing content and promoting the use of self-service to employees
• Prioritize and manage several open issues at one time, tackling both urgent technical issues and longer-term project deliverables
• Define and drive the long‑term strategy for operating system deployment and endpoint delivery models
• Third level escalation support to technical support teams
• Integrating multiple language packs for the operating system and included applications
• Work directly with Tier 2 and Tier 1 support to manage OSD and Servicing issues
• Work directly with Tier 2 management on aligning business strategy and desires on imaging solutions
• Manage driver updates on new builds, and post-build driver management via packaging and deployments
• Work closely with resources required for a project, ensuring adequate resources are available to meet customer’s expectations

Requirements:

• Capability to work in a 24x7 environment; this includes nights and weekends with on-call & afterhours work
• Bachelor's degree in related field, or equivalent work experience
• 8+ years of experience in related field
• Applicable technical certifications
• Experience with ConfigMgr OSD: Operating System Deployments, Windows 11 Servicing, USMT, and Build / Capture / Update / Maintain Windows 11 images through Task Sequences
• Experience with AutoPilot: Develop Entra and Hybrid AD join based AutoPilot provisioning packages
• Strive for fast user-readiness, bandwidth controls, and creative scripting to ensure success
• Extensive scripting experience: Powershell and associated coding languages, with a focus on development of Client based scripting (IE, not end user facing/front ends)
• Experience with Windows 11 Servicing through Operating System Upgrade Packages
• OEM Driver Management and Integration, using community and custom solutions
• Experience with configuring network services such as WDS and PXE
• Experience managing bandwidth concerns and deployments-at-scale in a large Enterprise environment
• Ability to be able to travel to domestic and international sites