Solutions Engineer - Subrogation

CCC Intelligent Solutions is a leading cloud platform for the insurance economy, empowering businesses with innovative technology. They are seeking a Solutions Engineer for their Subrogation Products organization to bridge product capabilities with client needs through demonstrations, solution designs, and technical narratives.

Responsibilities:

• Serve as a client-facing expert for Subrogation products, providing deep industry and technical knowledge to provide tailored guidance for each solution
• Lead and participate in select pilot programs with prospective clients, collaborating with technical teams to demonstrate product value and feasibility
• Work directly with potential customers to understand and document configuration requirements, integration needs, and technical constraints
• Partner with Sales to understand client challenges and map them to product capabilities
• Deliver tailored product demonstrations, solution walkthroughs, and proof of concepts (POCs)
• Support technical discovery and consultative selling efforts across the sales cycle
• Collaborate with Product Marketing to develop technical collateral and enablement materials
• Contribute to scalable tools, templates, and processes that improve pre-sales efficiency
• Maintain fluency in product capabilities and roadmap to inform client conversations
• Author and deliver technical sales materials and presentations specifically targeted to qualified leads, ensuring clarity and relevance
• Work closely with Product, Marketing, and Customer Success to ensure alignment on client needs and feedback loops
• Actively collect customer feedback and relay insights to the product team; participate in ongoing product training to maintain up-to-date expertise
• Provide insights from the field to help shape product strategy and roadmap
• Support the transition from sales to implementation, facilitating knowledge transfer and ensuring customer expectations are met

Requirements:

• 3+ years of experience in solutions engineering, solution consulting, or technical pre-sales
• 3+ years industry experience, preferably estimating/claims handling and/or process, strategy/role implementation
• Deep understanding of Subrogation claims workflows; Prior experience in Claims Process & Strategy preferred
• Technical acumen and deep understanding of P&C insurance operations
• Adept at business case requirement gathering, including ability to confidently draw out necessary data by asking questions that lead to meaningful conclusions
• Business process design and complex business modeling experience including ease and comfort leveraging data to draw and support conclusions from analysis
• Strong understanding of SaaS or enterprise software environments
• Proven ability to communicate technical concepts to both technical and business audiences
• Experience collaborating with cross-functional teams in a client-facing capacity
• Experience in data analysis and Tableau proficiency required
• Bachelor's degree required
• Innate sense of curiosity to learn and grow with clients required