
Job Title: Incident Manager
Location: Philadelphia, PA/ LOCAL OR NEARBY
Required Skills & Qualifications
6+ years of experience in Incident Management, SRE, or Operations Engineering
Strong expertise in incident command and crisis management
Solid understanding of reliability engineering principles and system architecture
Experience with automation and observability tools (e.g., monitoring, logging, alerting platforms)
Proven ability to lead cross-functional teams under high-pressure situations
Excellent communication and stakeholder management skills, including executive-level reporting
Strong analytical and problem-solving abilities