Carnival Cruise Line is the world’s most popular cruise line, offering unique experiences across its fleet. They are seeking a Business Development Manager to drive B2B sales growth and expand market share by developing strategic relationships with travel agents, executing territory management plans, and delivering training and marketing support.
Responsibilities:
- Design and implement strategies for territory management and business development
- Make assigned sales calls per week to travel agency accounts
- Conduct sales browses to support specific company initiatives
- Foster long-term relationships with travel agents to drive sales growth
- Maintain frequent contact with RVP/VP North America to ensure territory needs are met
- Collaborate with the Strategic Partner Division to manage shared accounts
- Conduct training sessions and webinars to educate travel agents on Carnival Cruise Line offerings, promotions, and booking processes
- Develop and deliver engaging training materials, including presentations, videos, and interactive content
- Organize ship inspections, trade shows, pier side overnights, and seminars at sea
- Enhance promotional effectiveness and develop marketing strategies
- Provide travel agents with promotional materials and make recommendations to improve agency marketing efforts
- Maintain accurate and detailed agency database through Oracle Sales Cloud or current CRM
- Complete required reporting of activities and track budgeted tools
- Manage territory budget and co-op marketing needs in alignment with corporate guidelines
Requirements:
- Bachelor's degree in Business, Marketing, or a related field
- 5+ years of proven experience in sales and marketing, preferably within the travel or hospitality industry
- Proven experience in sales, preferably within the travel or hospitality industry
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
- Excellent communication and presentation skills
- Strong understanding of travel agent distribution channel
- Self-motivated, proactive, and results oriented