Key skills
GoAIWorkdayCommunicationSales
About this role
Description
We are looking for a detail-oriented Business Analyst to support incentive compensation systems for a Long-term Contract position based in Memphis, Tennessee. In this role, you will oversee the daily administration and ongoing optimization of a compensation platform, helping ensure accurate calculations, reliable payouts, and a strong user experience. This opportunity is well suited to someone who enjoys working with complex data, improving system performance, and partnering across teams in a fast-moving environment.
Responsibilities:
Oversee daily administration of the incentive compensation platform, ensuring stable performance and dependable processing of compensation results.
Update system settings, business rules, and organizational structures to align with evolving compensation plans and operational needs.
Coordinate data flow between the compensation application and connected source systems such as Workday and other internal platforms.
Review data accuracy, system output, and payout calculations through regular audits and validation activities.
Investigate discrepancies or technical issues affecting compensation results and drive timely resolution with relevant stakeholders.
Create and maintain clear process documentation to support compliance standards, audit readiness, and operational consistency.
Provide end-user assistance for system questions, data concerns, and troubleshooting requests related to compensation processing.
Participate in testing, rollout, and ongoing improvement efforts for new compensation plans, platform enhancements, and system upgrades.
Requirements
Bachelor's degree in Business, Finance, Information Systems, or a closely related discipline.
At least 4 years of practical experience administering Xactly Incent or a similar incentive compensation platform.
Strong understanding of incentive compensation structures, sales operations concepts, and data governance practices.
Demonstrated ability to work with large datasets, including validation, reconciliation, and quality review.
Effective communication skills with the ability to collaborate across business and functional teams.
High level of organization, accuracy, and attention to detail, with a strong focus on data integrity.
Proficiency with Microsoft Excel; familiarity with Google Workspace and Workday is preferred.
Xactly certification or completion of formal Xactly training is considered an advantage.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use and Privacy Notice.
We are looking for a detail-oriented Business Analyst to support incentive compensation systems for a Long-term Contract position based in Memphis, Tennessee. In this role, you will oversee the daily administration and ongoing optimization of a compensation platform, helping ensure accurate calculations, reliable payouts, and a strong user experience. This opportunity is well suited to someone who enjoys working with complex data, improving system performance, and partnering across teams in a fast-moving environment.
Responsibilities:
Oversee daily administration of the incentive compensation platform, ensuring stable performance and dependable processing of compensation results.
Update system settings, business rules, and organizational structures to align with evolving compensation plans and operational needs.
Coordinate data flow between the compensation application and connected source systems such as Workday and other internal platforms.
Review data accuracy, system output, and payout calculations through regular audits and validation activities.
Investigate discrepancies or technical issues affecting compensation results and drive timely resolution with relevant stakeholders.
Create and maintain clear process documentation to support compliance standards, audit readiness, and operational consistency.
Provide end-user assistance for system questions, data concerns, and troubleshooting requests related to compensation processing.
Participate in testing, rollout, and ongoing improvement efforts for new compensation plans, platform enhancements, and system upgrades.
Requirements
Bachelor's degree in Business, Finance, Information Systems, or a closely related discipline.
At least 4 years of practical experience administering Xactly Incent or a similar incentive compensation platform.
Strong understanding of incentive compensation structures, sales operations concepts, and data governance practices.
Demonstrated ability to work with large datasets, including validation, reconciliation, and quality review.
Effective communication skills with the ability to collaborate across business and functional teams.
High level of organization, accuracy, and attention to detail, with a strong focus on data integrity.
Proficiency with Microsoft Excel; familiarity with Google Workspace and Workday is preferred.
Xactly certification or completion of formal Xactly training is considered an advantage.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use and Privacy Notice.