Change Management & Adoption Manager Remote Location

Santa Clara CA

Job Description:

>> Lead Change Strategy Develop and execute change management frameworks that drive successful adoption of new processes, tools, and initiatives across CSS.

>> Develop executive and strategic communications including presentations ideally in an agile context.

>> Drive cohesive approach for change and adoption across platforms - Work closely with CSS business leads, project managers, business product managers, TAS leaders, communications, and other teams

>> Drive Engagement & Adoption Build tailored communication, enablement, and reinforcement strategies to ensure employees understand, adopt, and sustain changes.

>> Partner with Stakeholders Collaborate with leaders across CSS, Product, Digital Technology, and other functions to align change initiatives with business goals. Determine program scope, severity, receptivity, and plan accordingly.

>> Optimize Communication Craft clear, compelling messaging to ensure transparency, reduce friction, and foster a culture of continuous improvement.

>> Measure Impact Define and track key adoption metrics to assess change effectiveness and identify areas for improvement.

>> Enable Champions Activate a network of change champions across CSS to amplify adoption efforts and drive sustained engagement.

Requirements:

>> 6-8 years of work experience in change, strategy andor transformation role within a fast-paced, dynamic environment, preferably a consultancy

>> Highly motivated, proactive, authentic, committed, creative, and inclusive team player

>> Experience executing complex, high-profile strategic programs from end to end, preferably in the tech space

>> Excellent communications, project management, and stakeholder management abilities, including excellent persuasion and presentation skills

>> Advanced level MS Office (PPT, Excel, Word) and creative development skills to rapidly develop visually and verbally engaging deliverables