GreenLight.ai operates at the intersection of global workforce infrastructure, compliance, operations, and AI. They are seeking an AI Operations Engineer / Workflow Automation Lead to build practical AI systems that automate complex operational workflows and enhance decision-making.
Responsibilities:
- Build and deploy AI-powered workflows and automation systems directly into GreenLight’s platform and operational infrastructure
- Work closely with leadership, product, and operations to design and ship practical AI systems that reduce manual operational work, improve internal workflows and decision-making, enhance client and worker experiences, and support scalable global operations
- Examples of projects include AI-powered workflow automation, intelligent onboarding and support systems, internal AI assistants for operations and compliance teams, AI-driven client and worker support experiences, knowledge retrieval and operational tooling, agentic workflows and multi-step reasoning systems, and AI integrations across platform operations and customer workflows
Requirements:
- Experience building workflow automation and AI-assisted operational systems in production
- Strong understanding of: OpenAI / Anthropic APIs, Workflow orchestration and automation, Systems integrations and API connectivity, Retrieval-augmented generation (RAG), Internal tooling and operational systems
- Experience with tools such as: n8n, LangChain, Zapier, Make or, similar orchestration and automation platforms
- Strong technical problem-solving skills and ability to ship quickly
- Ability to work independently in a fast-moving environment
- Experience building: AI assistants, Agentic workflows, Operational automation systems, B2B SaaS products
- Experience in startup or fast-moving environments
- Strong product and operational instincts and ability to operate with limited structure