Key skills

Workflow automationAI-assisted operational systemsOpenAI APIAnthropic APIWorkflow orchestrationSystems integrationsAPI connectivityRetrieval-augmented generationInternal toolingn8nLangChainZapierMakePythonNode.jsVector databasesCloud infrastructureTechnical problem-solvingship quicklyAIOpenAIAnthropicRAGAgenticSaaSLeadership

About this role

GreenLight.ai operates at the intersection of global workforce infrastructure, compliance, operations, and AI. They are seeking an AI Operations Engineer / Workflow Automation Lead to build practical AI systems that automate complex operational workflows and enhance decision-making.

Responsibilities:

Build and deploy AI-powered workflows and automation systems directly into GreenLight’s platform and operational infrastructure
Work closely with leadership, product, and operations to design and ship practical AI systems that reduce manual operational work, improve internal workflows and decision-making, enhance client and worker experiences, and support scalable global operations
Examples of projects include AI-powered workflow automation, intelligent onboarding and support systems, internal AI assistants for operations and compliance teams, AI-driven client and worker support experiences, knowledge retrieval and operational tooling, agentic workflows and multi-step reasoning systems, and AI integrations across platform operations and customer workflows

Requirements:

Experience building workflow automation and AI-assisted operational systems in production
Strong understanding of: OpenAI / Anthropic APIs, Workflow orchestration and automation, Systems integrations and API connectivity, Retrieval-augmented generation (RAG), Internal tooling and operational systems
Experience with tools such as: n8n, LangChain, Zapier, Make or, similar orchestration and automation platforms
Strong technical problem-solving skills and ability to ship quickly
Ability to work independently in a fast-moving environment
Experience building: AI assistants, Agentic workflows, Operational automation systems, B2B SaaS products
Experience in startup or fast-moving environments
Strong product and operational instincts and ability to operate with limited structure