Product Manager, ION

Impiricus is the first and only AI-powered HCP Engagement Engine, recognized for its rapid growth in North America. The Product Manager, ION will lead the roadmap and execution for forecasting and delivery capabilities, collaborating across teams to enhance product performance and operational efficiency.

Responsibilities:

• Define and manage the roadmap for ION capabilities that improve network-level decisioning, forecasting, and delivery outcomes
• Translate business goals and operational needs into clear technical requirements, milestones, and success metrics
• Prioritize platform investments that balance near-term impact with long-term scalability and maintainability
• Partner with Product leadership to align ION roadmap decisions to broader Ascend and RightChannel priorities
• Collaborate with Marketing to develop external publications and industry content that communicate ION's innovation and reinforce Impiricus's position as a leader in AI-powered HCP engagement
• Drive end-to-end delivery of ION initiatives across planning, requirements, implementation, launch, and iteration
• Partner closely with Engineering and Data teams on technical design trade-offs, scope, and rollout sequencing
• Establish clear product requirements for data processing workflows, optimization outputs, and delivery orchestration
• Ensure robust documentation and repeatable operational processes across teams
• Define product requirements for forecasting transparency, risk visibility, and delivery explainability
• Partner with teams to improve reliability and performance of daily decisioning workflows and production jobs
• Drive instrumentation and reporting for product health, forecast confidence, delivery outcomes, and operational efficiency
• Identify opportunities to improve utilization and reduce manual effort through smarter platform behavior
• Lead phased rollout strategies (e.g., shadow/advisory/controlled enablement) to de-risk launches
• Partner with QA and Engineering on test strategy, simulation coverage, and production readiness criteria
• Define success and guardrail metrics for incremental enablement and broader adoption
• Ensure clear failure-handling expectations, recovery plans, and stakeholder communication during rollout phases
• Work across Product, Engineering, Data, QA, Commercial, and Operations to align priorities and execution
• Translate ION platform capabilities and performance outcomes into clear, business-relevant narratives that enable Commercial and client-facing teams to articulate Impiricus's decisioning value
• Communicate complex technical concepts clearly to both technical and non-technical stakeholders
• Support internal enablement by translating platform capabilities into practical business impact

Requirements:

• 4+ years of product management experience, with meaningful ownership of technical or platform-focused products
• Proven track record shipping complex, data-driven capabilities in SaaS, marketplace, or infrastructure-heavy environments
• Strong technical fluency with backend systems, APIs, data pipelines, and production workflows
• Experience partnering deeply with Engineering and Data teams on architecture-informed product decisions
• Strong analytical skills and experience defining success metrics, instrumentation, and performance dashboards
• Excellent cross-functional communication and execution skills in fast-paced, high-growth environments