Business Test Analyst I

Facebook is seeking a Business Test Analyst I to coordinate and perform testing for major system enhancements. The role involves liaising between operations and Information Systems, resolving technical production issues, and ensuring system performance through thorough testing and documentation.

Responsibilities:

• Prepares and reviews test data and test matrices for system changes. Develops test matrices to accurately reflect changes and details expected outcome. Executes test cases and evaluates test results for errors. Reports problems through appropriate channels and suggests corrections for a successful implementation. Utilizes internal and external software necessary to support testing and development of skills
• Researches and documents system problems and assists in their resolution. Reviews and completes various daily reports to ensure system is performing as expected. Prepares written reports and analysis, including recommendations pertaining to system functionality. Utilizes internal and external applications for technical research of system issues
• Functions as a liaison between the production operations areas, other area testers and Information Systems to facilitate communications. In addition, assists customers and testers with issues that arise both in production and during testing

Requirements:

• High School Diploma or equivalent
• 2-years of experience working in related processing support systems
• Knowledge Microsoft Office
• Basic business math skills
• Strong verbal and written communication skills
• Related systems support knowledge
• Strong research and analytical skills
• Attention to detail
• Bachelor's degree-in Business, Healthcare, Information Technology, or other job-related field
• Experience with DB2, TI TOOL, Access Database, Microsoft Excel and Quality Center
• Experience with claims processing