Key Account Sales Manager, Aftermarket Services

Ingersoll Rand is a company with a rich history in technology innovation, dedicated to improving the lives of its employees and customers. The Key Account Sales Manager will drive sustainable growth by expanding recurring revenue streams and strengthening customer relationships through lifecycle-centric offerings.

Responsibilities:

• Identify, develop, and execute sales strategy to grow service-based offerings including service agreements, maintenance programs, lifecycle solutions, digital services, and aftermarket product portfolios aligned with PFT business objectives
• Proactively uncover new recurring revenue opportunities through installed-base analysis, customer engagement, and lifecycle planning. Managing a recurring revenue pipeline and account data within CRM systems to ensure consistent opportunity flow and forecast accuracy with regular reporting
• Meet or exceed assigned recurring revenue targets, profitability objectives, and growth metrics
• Engage strategically with key accounts to position PFT as a lifecycle partner, not solely an equipment provider, to influence customer decision-making by articulating the value of recurring offerings tied to reliability, uptime, efficiency, and total cost of ownership
• Collaborate with internal sales (RSMs), field service, account management teams, external partners (Reps & Distributors), EPCs, end-users, and OEMs to evaluate program potential and to ensure cohesive customer strategies and consistent execution
• Provide quarterly business updates on market trends, competitor activity, and customer needs, support forecasting and budgeting, and contribute to monthly and quarterly sales targets

Requirements:

• 5+ years of applications/technical sales experience, business development, aftermarket sales, or lifecycle services within a relevant industrial or engineered products environment
• Bachelor's degree (or international equivalent) in Engineering Technology (Mechanical, Chemical, or Environmental) or Business with demonstrated applications experience
• 1+ years of experience with success selling and managing service agreements, renewals, and long-term service contracts in the manufacturing industry, municipalities, or complex national accounts involving multiple locations
• Excellent communication, prospecting skills, product knowledge, presentation skills, strategic account management, negotiations, self-confidence and closing skills with the ability to develop and maintain client relationships and have influence at all organizational levels
• Strong understanding of maintenance strategies, reliability-centered service solutions, lifecycle asset management, long-term value creation and contract renewal management
• Possesses a strong sense of urgency, takes decisive action to drive progress, task-focused, detail-oriented, motivated and driven by results
• Embraces process optimization with a continuous improvement mindset
• Strong organizational skills and ability to manage multiple sales metrics, key performance indicators, forecasts and strategic initiatives simultaneously
• Takes ownership of responsibilities and approaches challenges with creativity and accountability
• High level of integrity with a commitment to corporate values and customer-focused solutions
• Proficiency in Microsoft Office applications and Salesforce
• Able to travel as required to manage customer relationships and support business needs
• Experience negotiating contracts with municipalities or large industrial clients