Harness is an AI Software Delivery Platform company that is redefining how companies deliver and release software. The Principal Product Marketing Manager will own the go-to-market story for Harness Continuous Delivery, driving messaging, competitive positioning, and sales enablement while influencing the product roadmap with customer insights.
Responsibilities:
- Own the category positioning for Harness Continuous Delivery and GitOps
- Define messaging, value props, and competitive differentiation
- Partner with Product to bring customer and market insights directly into roadmap decisions
- Represent the product in CABs, QBRs, and analyst briefings to ensure the voice of the customer is heard
- Build playbooks, AI bots, training, and competitive battlecards that help the field win
- Support high-stakes opportunities with product and persona expertise
- Ability to jump on a call at the last minute to demo the product for a prospect and help sales win the next meeting
- Identify and write compelling customer success stories that highlight business outcomes
- Partner with Sales on win/loss analysis and pipeline insights to sharpen GTM execution
- Develop thought-leadership assets, including blogs, briefs, videos, presentations, and campaigns
- Represent Harness at webinars, conferences, and in customer-facing conversations
- Recruit and prepare customer speakers for summits and events
- Perform funnel analysis to uncover optimization opportunities and drive adoption
- Lead win/loss and competitive intelligence to keep Harness sharp against market trends
- Gather and synthesize customer/market feedback to improve messaging and influence product strategy
Requirements:
- 8+ years in product marketing or a technical role (product management, solutions engineering, architecture)
- Strong foundation in the software delivery lifecycle. You understand how developers ship and manage code
- Experience with developer tooling, CI/CD, DevOps platforms, or testing tools
- Equally comfortable shaping high-level strategy and demoing features hands-on
- Exceptional communicator with a knack for turning technical detail into compelling customer value stories
- Collaborative, creative, and energized by working across product, sales, and marketing
- Direct experience in marketing or competing in the Continuous Delivery category
- Background as a developer relations engineer, solutions engineer, or sales engineer