Key skills
ServiceNowScrumLeadershipProject ManagementCommunication
About this role
Bachelors degree in IT, Business, or a related field.
Professional certifications such as Project Management Professional (PMP), Certified Scrum Master (CSM), and ServiceNow certifications are preferred.
A minimum of 4-6 years of experience in project management, with specific experience in managing ServiceNow implementations.
Strong knowledge of project management principles, methodologies, and tools.
Experience in managing end-to-end IT service management projects, including system migrations and integrations.
Excellent organizational, communication, and leadership skills, with the ability to handle multiple tasks simultaneously under tight deadlines.
Familiarity with ITIL processes and a solid understanding of IT infrastructure and operations.
Strategic Portfolio Management (SPM) expertise
Ability to lead SPM workshops, gather requirements, and create user stories.