Growth Manager

Flip is a growing technology company that provides voice AI solutions for various industries, including transportation. They are seeking a Growth Manager to oversee the entire customer lifecycle, focusing on new customer acquisition, retention, and revenue growth while building strong relationships within the Transportation sector.

Responsibilities:

• Own the entire customer lifecycle, from generating new opportunities and winning business, through implementation and onboarding, to driving long-term customer growth and success
• Build relationships that last, helping customers maximise value from Flip, and identifying opportunities to grow both our customer base and revenue
• Generate and qualify new business opportunities
• Deliver product demonstrations and webinars
• Attend industry events, conferences, and customer meetings
• Lead customers through the onboarding journey from product discovery through to launch
• Coordinate with Product, Engineering, and Operations teams to ensure successful deployments
• Deliver customer training and launch support
• Act as the dedicated Customer Success Manager for a portfolio of customers
• Conduct regular business reviews and performance discussions
• Identify opportunities for growth, adoption, and optimisation