Consultant, Operational Risk Management

Our Story & Purpose: 

We’re Vancity, a member-owned credit union built on the principles of inclusion and social justice. Since 1946, our relentless commitment to these values has helped us challenge the status quo and break down barriers. We’ve made bold commitments to become net-zero by 2040 across all mortgages and loans, and we’re actively pursuing strategies in Indigenous banking and financial resilience for our members. 

As the largest private sector Living Wage Employer in Canada, we’re proud to be consistently recognized as one of the country’s Top Employers. If you’re ready to join our team of 2,300 diverse individuals, access competitive rewards and benefits, and be part of a greater movement - apply today!  

  

Your Role in Supporting Our Members: 

As a Consultant, Operational Risk Management, you will play a key role in strengthening Vancity’s operational resilience by designing, implementing, and sustaining enterprise-wide operational risk and third-party risk management frameworks. This role provides independent second line oversight and challenge, with direct impact on safeguarding our members, supporting regulatory compliance, and promoting a strong risk-aware culture across the organization. We are seeking a risk professional with strong regulatory expertise, strong analytical skills, and a collaborative approach to influence sound risk practices across the business.  

This is a Full-time, Permanent role based at our Vancity head office. While this position provides a hybrid work arrangement, you will be expected to be on-site for events and business demands. 

  

How You'll Make an Impact: 

• Design and enhance the Operational Risk Management and Resilience Framework including policies, procedures, and tools.  

• Implement and sustain the Third-Party Risk Management Framework, including:  

• Review and challenge criticality and risk triage (CRT) assessments. 

• Oversight of third-party risk assessments and due diligence. 

• Ongoing monitoring, issue identification, and escalation of third-party risks. 

• Design and implement the RCSA program; oversee and sustain KRIs, loss events, issues management, and scenario analysis. 

• Provide independent second line oversight and challenge of first line practices across operational risk, resilience and third-party risk. 

• Translate OSFI and BCFSA requirements into practical frameworks, policies, and guidance. 

• Support critical operations mapping and resilience activities, including scenario testing.  

• Monitor risk trends and control weaknesses, escalating material issues to senior management and committees.  

• Deliver clear risk reporting to senior leadership and Board/Board committees.  

• Partner with business units to embed sound risk practices while maintaining independence.  

• Promote a strong risk culture and accountable decision-making. 

 

What You’ll Bring to the Team: 

• 5+ years of experience in operational risk management, ERM or TPRM, preferably within financial services. 

• A post-secondary degree in business, finance, risk management, or related discipline.  

• Strong knowledge of OSFI (E-21 and B-10) and BCFSA expectations. 

• Hands-on experience with RCSA, KRIs, loss data, issues management, and resilience tools. 

• Experience developing risk assessments, risk indicators, and Board-level reporting.  

• Proven ability to collaborate effectively with stakeholders across diverse business functions. 

• Ability to produce Board-level reporting and insights.  

• Strong stakeholder management with the ability to provide constructive challenge. 

 

Extra Skills That Set You Apart: 

• Professional risk designation such as CRM, CRMP, or equivalent 

• Experience working within a financial institution or regulated environment 

• Experience with second-line frameworks and oversight activities 

 

You’ll Thrive Here If You Are:  

• Analytical – You enjoy interpreting complex regulatory and risk information to design practical frameworks 

• Collaborative – You build strong partnerships across teams to embed effective risk practices, but you are comfortable challenging. 

• Detail-oriented – You ensure accuracy in risk assessments, reporting, and policy development 

• Purpose-driven – You are motivated by protecting members and supporting Vancity’s values-led mission  

 

We value lived experience, so if you are interested in this role, we encourage you to apply even if you feel your skills don't perfectly align with those listed.   

  

What You’ll Earn: 

This role offers a salary range of $86,400 to $116,800 per annum. The midpoint of the salary range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge, qualifications, and experience for the position. The base pay offered may vary depending on factors such as relevant qualifications, skills, previous experience, and internal equity. As part of our total rewards package, employees may also be eligible for our annual incentive program, subject to program eligibility requirements. 

  

Why You’ll Love Working Here: 

A career at Vancity is more than just a job, you’re joining a tradition of change-makers who are creating lasting change for our communities. Beyond base pay, we offer a comprehensive total rewards package to ensure our employees are empowered to thrive: 

• Living Wage Employer: We’re the largest private-sector Living Wage Employer in Canada and consistently ranked among Canada’s Top Employers. 

• Customizable Benefits: Permanent employees receive flexible benefit packages that can be tailored annually to meet evolving needs. 

• Generous Vacation: New employees start with 3-4 weeks of vacation per year, with additional days earned over time. 

• Extra Stat Holidays: In addition to BC’s 11 statutory holidays, we offer 2 extra days, plus care days for personal or family illness. 

• Immediate Health Coverage: Health and dental benefits begin on your hire date, with three levels of coverage to choose from. 

• Defined Benefit Pension: Our retirement plan provides a guaranteed income for life, recognizing that retirement looks different for everyone. 

  

Vancity Talent Programs:  

Vancity supports an inclusive hiring process for candidates who self-identify as Indigenous, Black, or Trans. With special permission from the BC Human Rights Commissioner, this initiative provides access to career development opportunities, prioritized job screening, and feedback. Any information you choose to share will be stored securely and used only for recruitment and career development connected to this initiative, in line with the BC Personal Information Protection Act (PIPA). For details, please see our dedicated Talent Programs job posting. 

At Vancity we’re committed to creating a welcoming and inclusive workplace to help our people and communities thrive and prosper. Diversity in our workforce is integral so that we can truly represent, understand and respond to our community needs and deliver on our member experience. 

We are also committed to an inclusive, barrier-free and accessible recruitment experience for all candidates. If you require any accommodations or support at any stage of the recruitment process (including the application stage), we encourage you to let us know by contacting our Talent Acquisition team at recruitment@vancity.com. We’re here to work with you to ensure your needs are met promptly and effectively. All requests will be handled with the utmost respect and confidentiality, so you can participate fully in the process.