ClickUp is an AI-native company building the future of work with a converged AI workspace. They are seeking a Senior Solutions Engineer to partner with the Commercial Sales and Success teams, focusing on bringing in new customers, growing existing accounts, and resolving technical challenges for clients.
Responsibilities:
- Partner with sales and success to deliver technical presentations that explain our products and integrations for prospective and current clients
- Resolve technical issues, facilitate data migrations, and implement custom solutions using automations, etc
- Design, develop, deploy and handle customer-specific proof of concept (PoC) projects
- Build custom reports and dynamic dashboards for prospective clients' management teams
- Assist with the functional and technical elements of RFPs
- Stay current on new feature releases and maintain updated demo spaces for sales
Requirements:
- 5+ years in a customer facing role with technology. Ideally pre-sales, but may also be equivalent consulting, implementation, or sales enablement experience
- 2+ years demonstrable success working with commercial clients
- Required: Bachelors of Science in technical field preferred; completion of 4-year degree
- An understanding of the application deployment processes that enable successful Cloud transformation, change management, and organizational acceptance
- Strong customer-facing skills including the ability to influence technical and executive audiences towards the desired outcome
- Creative problem solver with an eagerness to learn new technologies and sufficient technical background to assist with lightweight custom solutions
- Hands-on experience with integration platforms (Unito, Workato, Zapier, Integromat), web services, and APIs
- Additional relevant professional certifications (PMP, CSM, etc.)
- Proven experience designing and implementing agentic workflow automation using AI platforms, including autonomous agents for task orchestration, multi-step decisioning, and cross-app integrations to deliver scalable enterprise productivity