Field Sales Manager

• Safety:

• Apply and manage the safety policy, drive policy standards and adversaries already put in place for role holder, colleagues, subcontractors and all others who are on the site or plant.
• Report all incidents/VPC/BOG and near misses
• Ensure access to jobsites is in line with safety standards for pumps, electrical lines and space

• Sales Functions:

• Implement the area commercial strategy, and sales action plans to achieve sales target and profit margin
• Organize and control commercial operations for respective region/Area to achieve given sales target and profit margins.
• Evaluate the quality of Lafarge's relationship with customers, assess their evolving needs and proactively manage and handle complaints and feedbacks
• Work closely with Marketing, Quality Control, Production and Legal departments when necessary to improve and promote quality and service.
• Work with the Marketing Department to develop & implement communication materials and messages to customers
• Develop action plan to drive the sales of value added products(VAPs) and new products launch in the territory.
• Organize and coordinate the Area sales activities to ensure all customers are satisfied and ultimately meet target
• Negotiate prices, volume with customers and other extra services and take proactive decisions in critical situation (prices delay and claims).
• Represents Lafarge Africa Plc. at meetings including trade exhibitions, building expo and trade fair to promote Lafarge products especially (value added products - VAPs)
• Keep to the sales policies and procedures put in place for him and ensure on time delivery of products (concrete) to the customers.
• Ensure all backlogs/pending orders are cleared and necessary documents are met.

• Placing & Finishing Service:

• Ability to propose placing & finish service policy when it is relevant
• Write and give placing & finishing service prices for swift closing of jobsites
• Follow jobsites, applications, deliveries, invoicing, and funds collection to a completion.
• Advisory Functions: Understand standard concrete and range of VAP (specifications applications) and make adequate recommendations in term of (production, transport, pouring).
• Advanced understanding of applications and building systems. (individual hosing, commercial & institutional, industrial and civil works roads/utilities)
• Suggest adapted products, services, solutions with proper consideration of the technical abilities and financial situations of each customer.

• Reports :

• Key sales indicators and reports main action to Line Manager for close out.
• Monthly Customer relationship Management in terms of issues, new lead/closed out sales.
• Regularly scheduled reports from sales database monthly and report to Area Manager
• Report all market intelligent activities weekly, with clear understanding of trade activities.

• Competition law:

• Adequate knowledge of competition law and apply it when needed.
• Production, Transportation/Plant Daily Support: Monitor monthly purchase and sales are in line with pumping and delivery unit scheduling and business target
• Environment: Ability to respect and enforce procedures in place to indicate a non-compliance of environmental incident and report to line Manager for daily decisions and cascade such information to plant Operator/Batcher.

• Credit, Administrative, Invoicing functions:

• Identifies creditworthy customers, following the in house process, negotiates payment terms and the implementation in collaboration with the credit department for debt recovery and billing.
• Establish new customers are smoothly registered on the database.
• Ensure all pre-invoicing to avoid claims and manages the cash (price and payment terms) with the credit department
• Ensure all procedures are in place for cancellation of orders and deliveries
• Participate in credit meetings for adequate resolution

Requirements

Benefits