Claims Handling Administrator

As a Claims Handling Administrator, you will be responsible for raising payments for motor claims, managing incoming correspondence received via mailbox or the claims’ system, completing monthly spreadsheet returns and other claims administrative tasks. The focus will be on allocating the correspondence to the correct claim, creating a new file where one does not exist, and ensuring all applicable actions are carried out on the claim as per the relevant correspondence and the agreement with our customers.

•    To understand the different types of documents received and the actions required for each
•    Data extract all relevant claim information from the document onto the system where required with heightened attention of accuracy
•    Raising payments on files, ensuring attention to detail.
•    Create all new claims on the system(s) where applicable, highlighting duplicate claims where necessary
•    Complete post triage and redirect correspondence if needed
•    Raise payments and update the system to ensure the file is in the correct stage and clear notes are visible of actions taken
•    Identify post that needs urgent action and escalate as appropriate
•    Manage work efficiently to enable customer Service Level Agreement’s, individual targets and team targets are met
•    Maintain a high standard of quality on work produced to meet both internal and external audit requirements
•    To deliver professional standards of customer service to internal and external customers

•    Accuracy / Attention to detail
•    Computer Literate
•    Customer Service
•    Collaborative
•    Communication including telephony
•    Determination
•    Enthusiasm
•    Motivated
•    Organised
•    Patience
•    Proactive
•    Teamwork
•    Telephony
•    Willingness to Learn

Our People, Our Culture

For more than 50 years, Verisk has helped property and casualty insurers make smarter decisions about risk through AI-powered risk modeling, advanced analytics, and technology solutions spanning the entire policy lifecycle.  We are a leading strategic data, analytics, and technology partner to the global insurance industry, guided by core values of learning, caring, and results while maintaining the highest ethical standards as stewards of the industry's most comprehensive datasets. Learn more about Verisk and what we are doing within the insurance industry. 

For the eighth consecutive year, Verisk is proudly recognized as a Great Place to Work® for outstanding workplace culture in the US, the fourth consecutive year in the UK, Spain, and India, and the second consecutive year in Poland. In addition, we’ve been recognized by The Wall Street Journal as one of the Best-Managed Companies and by Forbes as a World’s Best Employer, testaments to the value we place on workplace culture. 

Our Culture: Explore our inclusive, people-first culture that fosters innovation, collaboration, and belonging.

Awards & Recognition: See why Verisk is consistently recognized as a Great Place to Work™ around the world.

Our Businesses: Learn about the diverse industries we serve — from insurance and energy to financial services and beyond.

Life at Verisk: Discover what it’s like to work at Verisk through employee stories, team highlights, and culture moments.

Careers at Verisk: Join a global team of problem-solvers and innovators doing meaningful work that’s shaping the future of industries. Whether you're just starting out or looking to take your career to the next level, Verisk offers growth, purpose, and a people-first culture

Let’s build something meaningful together!

Verisk Analytics is an equal opportunity employer.

All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability. Verisk’s minimum hiring age is 18 except in countries with a higher age limit subject to applicable law.

https://www.verisk.com/company/careers/

Unsolicited resumes sent to Verisk, including unsolicited resumes sent to a Verisk business mailing address, fax machine, or email address, or directly to Verisk employees, will be considered Verisk property. Verisk will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.

Verisk Employee Privacy Notice