Wind River Environmental is a company focused on providing environmental services, and they are seeking a National Account Manager to develop and manage relationships with large, multi-location customers. The role involves strategic selling, account management, and collaboration with sales teams to ensure successful execution and growth of enterprise agreements.
Responsibilities:
- Own the overall commercial relationship for assigned strategic accounts and targets
- Serve as the primary point of contact for corporate, procurement, and senior customer stakeholders
- Develop and maintain account strategies that align enterprise agreements with site-level execution
- Lead renewal planning and retention efforts to protect and grow existing revenue
- Gain and maintain approved or preferred vendor status with centralized procurement organizations
- Lead development, negotiation, and execution of master service agreements, national or regional contracts, and pricing frameworks
- Partner with WRE Revenue Ops and Operations teams to ensure contracts are commercially viable and operationally executable
- Lead and/or support formal RFP and bid processes for strategic customers
- Translate enterprise agreements into clear, actionable plans for Local Commercial Sales Reps
- Collaborate with Regional Sales Managers to align priorities, target locations, and sequencing of site-level opportunities
- Support field sales efforts as needed while maintaining ownership of the enterprise-level relationship and strategy
- Provide clarity around roles, handoffs, and expectations to ensure efficient execution across sales teams
- Partner with branch-level operations leaders—including Operations Managers, Area Managers, and Regional Vice Presidents—to support service delivery for strategic accounts
- Act as the escalation point for enterprise-level service or commercial issues, coordinating resolution across sales and operations
- Ensure customer expectations established at the enterprise level are aligned with operational capabilities at the branch level
- Identify and pursue growth opportunities within existing accounts, including additional locations, service lines, or geographic expansion
- Maintain visibility into account footprint, whitespace opportunities, and growth progress
- Drive consistent, disciplined expansion of share of wallet within assigned accounts
- Maintain accurate account, opportunity, and activity records in Salesforce
- Provide regular pipeline, forecast, and account updates to leadership
- Participate in periodic account reviews and commercial planning discussions
Requirements:
- Bachelor's degree or equivalent professional experience
- 5+ years of experience in B2B sales, account management, or business development at the national account/enterprise level
- Experience managing complex or multi-location customer relationships
- Experience in environmental services, waste/wastewater, or facility-related industries
- Demonstrated ability to collaborate across Sales and Operations teams
- Familiarity with Salesforce or similar CRM platforms
- Home base within WRE's geographic operating footprint and willingness to travel regularly (~50%)
- Strong strategic account management and enterprise selling capability
- Proven ability to navigate centralized procurement and complex buying organizations
- Ability to influence and coordinate across Sales and Operations without direct authority
- Strong negotiation, communication, and presentation skills
- Financial and analytical capability related to pricing, margin, and deal structure
- High level of organization, follow-through, and CRM discipline