Team Lead - Mental Health & Wellness

Step into a leadership role where your work directly changes lives. At Ruah, you’ll lead a values-driven team supporting people through complex mental health challenges toward recovery.

About Ruah

Ruah is a leading values-driven employer in Western Australia’s community services sector. Our staff go boldly, not just supporting people in need, but working to end homelessness, end domestic violence and create opportunities for people struggling with poverty and mental health challenges.

Our professional team of operational and corporate services staff is backed by one of WA’s biggest Peer support workforces. Our staff reflect our commitment to diversity and inclusion, where difference is valued, celebrated and embraced.

By choosing to work with us, you are helping transform the lives of vulnerable and disadvantaged people in our community.

About the Role

Stronger Ground is Ruah’s community-based psychosocial support service for people experiencing severe and persistent mental health challenges. The service provides non-clinical, trauma-informed, person-centred and strengths-based outreach support to help people work towards their recovery goals, build confidence, strengthen community connection and create meaningful change in their lives.

The Team Lead position is a key service delivery role responsible for achieving positive outcomes for clients through the Stronger Ground service.

As a Team Lead, you will play an important role in supporting a multidisciplinary team, including Support Coordinators, Peer Recovery Workers, Support Workers and Kaya Peer Workers. You will provide leadership, guidance and support to ensure services are delivered in line with Ruah’s Model of Care, Practice Guides, values and service obligations.

Your role requires coaching and mentoring your team to support quality service delivery, respond to complex client needs and ensure agreed client outcomes and performance indicators are achieved. You will also contribute to a strong team culture, effective stakeholder relationships, continuous improvement and safe, recovery-focused practice.

This is a permanent full time position, working 76 hours per fortnight, 8am - 4pm Monday to Friday. This position is based primarily at our Stronger Ground Team Office in Northbridge

What we’re looking for

The successful applicants will be required to meet the following criteria:

• Experience in working with clients with complex mental health, suicidal thoughts and behaviours.
• Experience in direct service delivery to address client needs in a mental health service.
• Confidence in managing for the achievement of client outcomes in a mental health service.
• Strong leadership skills, including staff supervision, coaching and support.
• Sound understanding of trauma-informed and client-centred practice.
• Confidence with risk assessment, safety planning and complex presentations.
• Understanding of AOD and mental health impacts within service delivery.
• Ability to stay calm, responsive and organised in a high-pressure environment.
• Experience in developing and maintaining collaborative partnerships and stakeholder relationships.
• Effective written and verbal communication skills.
• Demonstrated knowledge and understanding of diversity and social inclusion.

What do we offer?

• A salary aligned with Level 5 of the Ruah Enterprise Agreement (and the SCHADS Award), starting at $105,577.
• 5 weeks annual leave + 17.5% annual leave loading (for award-based staff)
• 16 weeks paid parental leave, with flexibility to take at 32 weeks half-pay (uniquely, new staff can access 4 weeks paid parental leave after just 6 months’ service). 
• Free, independent and confidential access for you and your family to our Employee Assistance Program.
• Free Ruah-paid Journey Cover (insurance for when you're getting to and from work).
• Incredibly valuable Salary Packaging (to extend your take home pay) with:
• up to $15,900 core packaging
• an additional $2,650 in meal entertainment packaging
• benefits for salary packaging travel, accommodation, parking fees, education expenses and more!
• Opportunities to be active in the Ruah Community such as participating in a wide range of working groups, joining us at Pride events, being a part of a range of cultural events to promote and support reconciliation and much, much more! 

Required compliance documents:

• Current drivers’ license
• National Police Clearance Certificate
• Working with Children Check
• First Aid Certificate

How to apply 

We’d love to hear from you!

Please click apply, create your LiveHire profile, and submit your current CV along with a cover letter of no more than two pages, helping us understand your fit for this role.

Closing date for applications: 17th of July 2026.

The Job advertisement may be closed earlier than the date mentioned above.

For further information please contact Zac Chapman, Service Lead - Mental Health & Wellness, at zac.chapman@ruah.org.au or 0493 789 309.

We are building a workplace where difference is embraced and encouraged - and to do this, we need people on our team who are representative of the clients we work with, who are passionate about change and courageous enough to stand up for what is right.  Everyone is welcome. Everyone belongs. 

We are committed to protecting children and young people from harm. All applicants will undergo an extensive screening process prior to appointment.