Business Development Administrative Assistant

Role Overview

• Facilitates completion and submission of FMLA/STD paperwork.
• Provides customer service and system navigation to referral sources as needed.
• Tracks referral source information and trends for reporting.
• Collaborates with Gateway Marketing/Outreach and Special Case teams.
• Assists patients in planning and scheduling initial and continuing care appointments.
• Works with patients to coordinate return to work and related paperwork prior to discharge.
• Schedules appointments in the EHR.
• Completes documentation in patient charts as needed.
• Develops and maintains referral source data in EHR.
• Attends Gateway mandatory trainings and in-services.

Requirements

• High School Diploma or equivalent required.
• Customer Service/Business Development experience required.
• Valid driver’s license with favorable driving record.
• Obtain CPR and First Aid certification.
• Pass PA Criminal Background Check.
• Obtain Childline and FBI clearances.
• Pass Drug Screen.
• 2-Step TB Test.

Benefits

• Flexibility regarding work schedule
• GRC is an Equal Opportunity Employer committed to diversity, equity, inclusion, and belonging.